Bazaarvoice Knowledge

Conversations

Collect and publish authentic feedback from your customers to increase sales.

Curations

Use social media content to deliver more engaging consumer experiences.

Connections

Respond to shopper questions and reviews across our network of leading retail sites.

Sampling

Accelerate review collection for product launches and your product portfolio.

Advertising

Find and influence in-market shoppers with brand and retailer content.

Partner Integrations

Use Bazaarvoice Conversations in your eCommerce and CRM integrations.

Spotlights

Use rich social content to increase organic search traffic to your product category pages. Spotlights enables you to leverage consumer-generated content on pages that typically do not include it, such as category, list, and landing pages.

Learn more about boosting consumer confidence in your site and business.

Release updates

Looking for the latest information about Bazaarvoice solutions and features? Our Release Updates page provides information about newly released products, new and enhanced features, and important announcements.

Recent updates:

Developer resources

Go to the Bazaarvoice developer portal to access APIs, SDKs, and forums designed to assist developers working on Bazaarvoice implementations.

Support

If you can't find what you need in the knowledge bases, contact us. We can help!

  • Online: Request support online using the Bazaarvoice Spark portal. Request a new Spark account, if necessary, and then log in to submit a case.
  • Live chat: Use the Spark portal to chat directly with Client Care from 8:30 AM to 5:30 PM Central Time (CST: UTC-6 or CDT: UTC-5).
  • Call: Phone support is available at all times for critical issues. All other requests are managed during regional business hours.
    • Americas: 888-984-1381 (toll free), 866 522 9227, option 4
    • UK: 0800 368 0991, option 4
    • France : 08 05 08 94 80
    • Germany: 0800 188 8904
    • Rest of EMEA: +44 (0)20 8080 1100, option 4
    • Australia: 1300-089-962 (toll free), 02 9362 2200, option 4
    • Rest of Asia-Pacific : 061 2 9362 2200, option 4