Bazaarvoice Knowledge


Collect and publish authentic feedback from your customers to increase sales.


Use social media content to deliver more engaging consumer experiences.

Brand Edge Enterprise

Drive retail channel sales by collecting consumer reviews and distributing them to retail eCommerce sites.


Respond to shopper questions and reviews across our network of leading retail sites.


Find and influence in-market shoppers with brand and retailer content.

Partner Integrations

Use Bazaarvoice Conversations in your eCommerce and CRM integrations.


Use rich social content to increase organic search traffic to your product category pages. Spotlights enables you to leverage consumer-generated content on pages that typically do not include it, such as category, list, and landing pages.

Learn more about boosting consumer confidence in your site and business.


Accelerate review collection for product launches and your product portfolio with product sampling.

Create and customize product-sampling campaigns to solicit ratings and reviews with TryIt for Sampling .

Release updates

Looking for the latest information about Bazaarvoice solutions and features? Our Release Updates page provides information about newly released products, new and enhanced features, and important announcements.

Developer resources

Go to the Bazaarvoice developer portal to access APIs, SDKs, and forums designed to assist developers working on Bazaarvoice implementations.


If you can't find what you need in the knowledge bases, contact us. We can help!

  • Online: Request support online using the Bazaarvoice Spark portal. Request a new Spark account, if necessary, and then log in to submit a case.
  • Live chat: Use the Spark portal to chat directly with Client Care from 8:30 AM to 5:30 PM Central Time (CST: UTC-6 or CDT: UTC-5).
  • Call: Phone support is available at all times for critical issues. All other requests are managed during regional business hours.
    • Americas: 888-984-1381 (toll free), 866 522 9227, option 4
    • UK: 0800 368 0991, option 4
    • France : 08 05 08 94 80
    • Germany: 0800 188 8904
    • Rest of EMEA: +44 (0)20 8080 1100, option 4
    • Australia: 1300-089-962 (toll free), 02 9362 2200, option 4
    • Rest of Asia-Pacific : 061 2 9362 2200, option 4