A ratings-only export feed is a daily, XML-based export of product-specific, ratings-related content that includes values like the following examples:
- Product IDs
- Number of reviews
- Total number of reviews
- Number of reviews that feature only ratings
- Number of reviewers who would recommend the product
- Average overall ratings
- Maximum rating values
Data from a ratings-only export feed is useful for completing the following tasks:
- Enabling star ratings on your Web site
- Improving site search and navigation
- Providing snapshots, averages, and other values that assist with sorting
The following values represent the default configuration for a Ratings feed:
Frequency – Daily
History – Full
Format – XML
Compression – GZIP
Delivery location – Bazaarvoice SFTP Server
Moderation Status – Approved
Inactive / Disabled– Does not include inactive products
You can receive a ratings-only export feed in its default configuration. However, any changes to the configuration options, including receiving a feed more than once per day or including statistics broken down by locale, might require a custom feed setup. For more information, contact your Bazaarvoice Client Representative.
The XML schema for your ratings-only export feed is based on the syndication feed schema, which resides at the following location:
version is the appropriate Bazaarvoice release number. For example, the XML schema for the syndication feed that is associated with version 5.6 resides at the following location:
Retrieving the ratings-only export feed
Retrieve your ratings-only export feed on a recurring basis from the SFTP location in which they are stored after Bazaarvoice generates them. We recommend downloading and consuming this feed on a daily basis to update the areas of your site that use the information. Supply a public SSH key if you choose to automate this process by using SSH passwordless entry.
Before you go live, download staging ratings-only export feed from the /feeds directory of the staging SFTP server. You can continue to download ratings-only export feed from the staging SFTP server for testing.
After you go live, download production ratings-only export feed from the /feeds directory of the production SFTP server.
SFTP connection values
Use the following information to access the Bazaarvoice SFTP location:
- Staging server -
- Production server -
Contact your Bazaarvoice implementation project manager if you have not received your login credentials.