This document describes the tasks that are associated with implementing one or more Bazaarvoice products or solutions. The intended audience consists of developers who need to implement such a product or solution quickly and easily for Example Client.

The steps in this document utilize the Bazaarvoice QuickStart method to complete a successful implementation. With the QuickStart method, Bazaarvoice handles the majority of the development work while our tools integrate seamlessly with your existing teams and workflows. A typical QuickStart implementation consists of the following tasks:

  1. Integrating the display features, which consists of the following subtasks:
    1. Adding the Bazaarvoice JavaScript API.
    2. Loading the appropriate Bazaarvoice content.
  2. Rendering the submission container page.
  3. Implementing the submission container page, which consists of the following subtasks:
    1. Implementing the appropriate login-redirection logic.
    2. Rendering the submission container page.
    3. Generating the user authentication string (UAS).

You can rely upon the Bazaarvoice implementation team to provide detailed guidance and support for each step in the implementation process. If you have questions about the Bazaarvoice side of your implementation, contact your Bazaarvoice Implementation Project Manager (IPM) or Implementation Engineer (IE).

Ratings & Reviews

Bazaarvoice Ratings & Reviews lets your customers share their honest feedback directly within the purchase path of your website. Such feedback fuels customer decision-making to drive sales, decrease product returns, and build trust in your brand.

This document provides the information that you need to install and configure ratings and reviews. When you are finished, the following components are added to your storefront:

  • Primary ratings summary – Displays the overall rating of a product as well as information like the number of customers who would recommend the product to a friend. The ratings summary also provides links for reading additional reviews, writing a review, and sharing the relevant product through social networking sites like Facebook and Twitter.

    The following image shows an example primary ratings summary.

    Note: Another rating summary is available, though it has limitations. Refer to Integrating display features for more information.
  • Primary display area – Displays review-related content, as shown by the following image.

Questions & Answers

Bazaarvoice Questions & Answers helps your customers make informed purchasing decisions by asking questions and providing answers about relevant products. Insights that you gain from question and answer help you improve your product copy based on the content that the community submits.

This document provides the information that you need to install and configure question and answer. When you are finished, the following components are added to your storefront:

  • Questions & Answers summary – Displays information about the questions and answers that are available for the product, such as the number of submitted questions and answers. The Questions & Answers Summary also provides links for reading approved content and asking a new question.

    The following image shows an example Questions & Answers Summary.

    If no questions or answers are currently available, a “Be the first to ask a question” link is displayed.

  • Primary display area – Displays question- and answer-related content, as shown by the following image.

Campaigns

Bazaarvoice campaigns makes it easy for you to collect and display real content—such as stories, ideas, testimonials, or recipes—from real customers, highlighting the degree to which your brand fits into their lives and helping you stand out among competing brands. With campaigns, authentic customer content lives on your site and can be shared across social networks like Facebook and Twitter.

This document provides the information that you need to install and configure campaigns. When you are finished, the following components are added to your storefront:

  • Campaign summary – Displays information about customer content, such as the number of approved items that have been submitted for a product or service. The summary also provides links for reading submissions and sharing new content.

    The following image shows an example campaign summary.

  • Primary display area – Displays campaign related content, as shown by the following image.