Bazaarvoice encourages you to request support for any issue that concerns you, such as:
- Questions about features, functionality, or reporting
- Issues with product functionality, including bugs or website downtime
How to contact Client Care
You can request support for Brand Edge Starter and Professional Legacy in the following ways:
- Click the chat widget in the bottom, right corner of your console and send a message. We will respond within a few hours.
- Email us at firstname.lastname@example.org.
Note: If you do not see a response within two business days, check your spam and junk folders. Be sure to white label @salesforce.com and @bazaarvoice.com. Otherwise, our responses may be blocked by your company’s firewall.