Bazaarvoice offers the following customer relationship management (CRM) integration.
Bazaarvoice is releasing a new productized integration with Salesforce, allowing for a complete data and workflow integration between the two platforms.
Note: Contact Bazaarvoice Client Care to learn more about the Salesforce Connector.
- Offer a 360° view of customers
- Increase customer satisfaction
- Increase shopper intent to purchase
- Quickly respond to actionable consumer-generated content (CGC)
- Increase customer service efficiency and effectiveness
- Easily import Bazaarvoice data into Salesforce
- Automatically link Bazaarvoice content to Salesforce Contact and Person Account Records
- Automatically create Contact and Person Accounts
- Automatically create and assign Salesforce cases from Bazaarvoice content
- Post responses to reviews from within Salesforce
- Post answers to questions from within Salesforce