If you’ve purchased fulfillment services with us, complete the following steps:

  1. Submit your sampling form by opening a Support Community case.
  2. You’ll receive a reply with an attached Advanced Shipping Notification (ASN) form that you’ll need to complete and return to the shipping address on it.
  3. Prepare your shipment following the instructions in the ASN, and ship it within five business days. The products in your ASN should match your shipment exactly.
    Note: For this campaign, if you're shipping products from different locations or in multiple shipments, submit multiple ASNs to reflect each shipment.
  4. Once you’ve shipped your products, reply to the email with your completed ASNs.
  5. After communicating with the warehouse to confirm they’ve received your goods, we will launch your campaign.