Bazaarvoice uses third-party sub-processors (vendors) to assist in providing our full suite of products and services, as listed in the following table. These sub-processors are authorized to process consumer data for the Bazaarvoice services indicated.

Basis for transfer, where applicable, is covered by the Privacy Shield Framework .

Vendor Vendor location Service provided Bazaarvoice solutions
Accertify North America
European Union
Authenticity / fraud detection Conversations
Akamai All geos Content distribution network Conversations
Amazon Web Services North America
European Union
Cloud hosting All Bazaarvoice solutions
Apigee North America
European Union
API platform All Bazaarvoice solutions
Ark-H Handling European Union Fulfillment Sampling
CI-Group North America Fulfillment Sampling
Intercom North America In-app chat tool Brand Edge Enterprise
Conversations
iovation North America Authenticity / fraud detection Conversations
Merchant e-Solutions North America Payment processing Brand Edge
Retailer Sampling
TryIt Sampling
MongoDB North America Managed database services Catalog services
Curations
Notifications
Sampling Administration
Newgistics North America Fulfillment Sampling
Salesforce Marketing Cloud North America Email provider Conversations
Sampling