Connections knowledge base

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Get started

Learn the key features and signup process to get started with Connections.

Respond

Respond to questions and reviews, and manage portal admin.

Run reports

View and analyze Connections data.

Troubleshoot

Get answers and solutions to common issues.

Learning resources

Want to know more about Connections? Take a moment to watch one of these videos:

Reports

Browse topics offer targeted insights into consumer questions, enabling you to develop a winning strategy for your responses. Available reports include:

  • Summary report
  • Questions reports
  • Reviews reports (Connections premium only)

Common questions

Contact us

If you can't find what you need in this knowledge base, contact us. We can help!

Or, from the Connections portal, click the Contact Us link located on the home page.