Connections knowledge base

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Engage directly with consumers about your products on retail sites.


Learn how to work with the Connections portal.


Get answers and solutions to common issues.


Follow best practices to build your brand reputation.

Learning resources

Want to know more about Connections? Take a moment to watch one of these videos:


Connections reports offer targeted insights into consumer questions, enabling you to develop a winning strategy for your responses. Available reports include:

  • Summary report
  • Questions reports
  • Reviews reports (Connections premium only)

Contact us

If you can't find what you need in this knowledge base, contact us. We can help!

Or, from the Connections portal, click the Contact Us link located on the home page.