Get help by selecting your Brand Edge package.

Brand Edge Professional

For brands that:

  • View reviews and advanced reports using the Bazaarvoice Workbench
  • Use standard, best-practice review invitation emails and submission forms
  • Have services through email and the Bazaarvoice Support Community

Brand Edge Legacy

For brands that:

  • View reviews and metrics using the Brand Edge console
  • Use standard, best-practice review invitation emails and submission forms
  • Have limited services through chat and email
Note: Brand Edge Legacy includes Brand Edge Starter with syndication to a single retailer and Brand Edge Professional with syndication to the full Bazaarvoice network.

Brand Edge Enterprise

For brands that:

  • View reviews and advanced reports using the Bazaarvoice Workbench
  • Can customize their review invitation emails and submission forms
  • Have full services through a dedicated Client Success Director (CSD), chat, phone, email, and the Bazaarvoice Support Community