Looking for the latest information about Bazaarvoice solutions and features? Our Release Updates page provides information about newly released products, new and enhanced features, and important announcements.
Use these tools to quickly gain value from your Bazaarvoice implementation.
- Use the Product Feed Generator to create an XML product catalog feed or update your existing catalog. Learn more about the importance of the product catalog and what information to include in it.
- Generate simple submission links (ssURLs) with the Submission Link Generator. These links streamline the submission process and enable you to track the effectiveness of review collection campaigns. Learn more about ssURLs and where to use the links.
Go to the Bazaarvoice developer portal to access APIs, SDKs, and forums designed to assist developers working on Bazaarvoice implementations.
If you can't find what you need in the knowledge bases, contact us. We can help!
- Online: Request support online using the Bazaarvoice Spark portal. Request a new Spark account, if necessary, and then log in to submit a case.
- Live chat: Use the Spark portal to chat directly with Client Care from 8:30 AM to 5:30 PM Central Time (CST: UTC-6 or CDT: UTC-5).
- Call: Phone support is available at all times for critical issues. All other requests are managed during regional business hours.
- Americas: 888-984-1381 (toll free), 866 522 9227, option 4
- UK: 0800 368 0991, option 4
- France : 08 05 08 94 80
- Germany: 0800 188 8904
- Rest of EMEA: +44 (0)20 8080 1100, option 4
- Australia: 1300-089-962 (toll free), 02 9362 2200, option 4
- Rest of Asia-Pacific : 061 2 9362 2200, option 4