Bazaarvoice Knowledge

Conversations

Collect and publish authentic feedback from your customers to increase sales.

Curations

Use social media content to deliver more engaging consumer experiences.

Brand Edge Enterprise

Drive retail channel sales by collecting consumer reviews and distributing them to retail eCommerce sites.

Connections

Respond to shopper questions and reviews across our network of leading retail sites.

Spotlights

Use rich social content to increase organic search traffic to your product category pages.

Sampling

Accelerate review collection for product launches and your product portfolio with product sampling.

Advertising

Find and influence in-market shoppers with brand and retailer content.

Partner Integrations

Use Bazaarvoice Conversations in your eCommerce and CRM integrations.

Release updates

Looking for the latest information about Bazaarvoice solutions and features? Our Release Updates page provides information about newly released products, new and enhanced features, and important announcements.

Tool shed

Use these tools to quickly gain value from your Bazaarvoice implementation.

  • Use the Product Feed Generator to create an XML product catalog feed or update your existing catalog. Learn more about the importance of the product catalog and what information to include in it.
  • Generate simple submission links (ssURLs) with the Submission Link Generator. These links streamline the submission process and enable you to track the effectiveness of review collection campaigns. Learn more about ssURLs and where to use the links.

Developer resources

Go to the Bazaarvoice developer portal to access APIs, SDKs, and forums designed to assist developers working on Bazaarvoice implementations.

Support

If you can't find what you need in the knowledge bases, contact us. We can help!

  • Online: Request support online using the Bazaarvoice Spark portal. Request a new Spark account, if necessary, and then log in to submit a case.
  • Live chat: Use the Spark portal to chat directly with Client Care from 8:30 AM to 5:30 PM Central Time (CST: UTC-6 or CDT: UTC-5).
  • Call: Phone support is available at all times for critical issues. All other requests are managed during regional business hours.
    • Americas: 888-984-1381 (toll free), 866 522 9227, option 4
    • UK: 0800 368 0991, option 4
    • France : 08 05 08 94 80
    • Germany: 0800 188 8904
    • Rest of EMEA: +44 (0)20 8080 1100, option 4
    • Australia: 1300-089-962 (toll free), 02 9362 2200, option 4
    • Rest of Asia-Pacific : 061 2 9362 2200, option 4