Bazaarvoice encourages you to request support for any issue that concerns you, such as:

  • Questions about features, functionality, or reporting
  • Issues with product functionality, including bugs or website downtime

How to get support

During the implementation phase of your Bazaarvoice project, contact your Bazaarvoice Implementation Project Manager (IPM) with any questions or concerns.

After your IPM officially transitions your project to Bazaarvoice Support, email or request support online from the Bazaarvoice Support Community .

If you want to partner with Bazaarvoice or have questions about partnerships, email

Note: If you do not see a response within two business days, check your spam and junk folders. Be sure to white label and Otherwise, our responses may be blocked by your company’s firewall.