Bazaarvoice encourages you to request support for any issue that concerns you, such as:
- Questions about features, functionality, or reporting
- Issues with product functionality, including bugs or website downtime
How to contact Support
During the implementation phase of your Bazaarvoice project, contact your Bazaarvoice Implementation Project Manager (IPM) with any questions or concerns. After your IPM officially transitions your project to Bazaarvoice Support, contact Bazaarvoice Support.