Portal knowledge base

Get started

Explore the key features and capabilities of the Portal

User management

Manage user accounts and their permissions

FAQ

Get answers to common questions

Hosting summary

Learn about the vendors that host your data

Security

Learn about the security guidelines to follow when working with Portal:

  • How to safely manage user credentials
  • How to share access to your account with employees and contractors
  • What strategies to use for account administration

Troubleshooting

Are you having problems with Portal? Look through the Bazaarvoice Client Care topic for:

  • Questions about features, functionality, or reporting
  • Issues with product functionality, including bugs or website downtime
  • Making changes to your implementation