Bazaarvoice encourages you to request support for any issue that concerns you, such as:

  • Questions about features, functionality, or reporting
  • Issues with product functionality, including bugs or website downtime

How to contact Support

To request support, contact your Bazaarvoice consultant or email bazaarvoicesampling@bazaarvoice.com.

Note: If you do not see a response within two business days, check your spam and junk folders. Be sure to add @salesforce.com and @bazaarvoice.com to your Safe Senders list. Otherwise, our responses may be blocked by your company’s firewall.