Requesting Connections support
Bazaarvoice encourages you to request support for any issue that concerns you, such as:
- Questions about features, functionality, or reporting
- Issues with product functionality, including bugs or website downtime
How to contact Client Care
You can contact Client Care through the Connections application or by email.
Note: If you do not see a response within two business days, check your spam and junk folders. Be sure to white label @salesforce.com and @bazaarvoice.com. Otherwise, our responses may be blocked by your company’s firewall.
- On the home page of your Connections application, click the Contact Us link under Support. A support request form opens.
- Select your inquiry type.
- Provide your email address and telephone number.
- In the Comments section, provide detailed information about your issue.
Contact us at firstname.lastname@example.org.