Use Bazaarvoice Connections to engage directly with consumers about your products on retail sites.

Responding to consumers’ questions and reviews can influence sales, reduce returns, and build customer loyalty. When site visitors interact with online Q&A across participating Bazaarvoice retailers, the average lift in conversion is 98%.

There are two products in the Connections suite:

Connections Basic

The free version of Connections that enables you to respond to unlimited questions and up to 25 reviews across retail partner sites in the Bazaarvoice network. When you sign up for Connections, you’ll start with Connections Basic.

Connections Premium

The premium version of Connections that enables you to respond to unlimited questions and reviews across retail partner sites in the Bazaarvoice network. Upgrade to Connections Premium by clicking the Upgrade to Respond to Reviews button on the home page of your Connections portal.

Sign up for Connections

Watch the following video to learn how to sign up for Connections. For step-by-step instructions, visit the Sign up steps page.

Connections signup process

Explore the app

Watch the following video to learn about the main features in Connections and how to use them.

Connections overview

Plan your approach

Learn about typical response time frames and Bazaarvoice moderation guidelines to plan the best use of your time in Connections.