Brand Edge Professional knowledge base

Program basics

Review the benefits of Brand Edge Professional and learn the basics of your review collection program.

Collect reviews

Gather authentic product feedback from your consumers using various review collection methods.

Distribute reviews

Learn about review syndication and the importance of maintaining your retailer list and product catalog.

Manage reviews

Use the Workbench to view your reviews, respond to reviews, and share reviews between similar products.

Monitor your program

Use the Workbench to view reports about your program and set up alerts to notify you when certain conditions occur.

Manage users

Use the Workbench to view your account users, create new users, and manage linked accounts.

Authenticity and moderation

Learn about the steps Bazaarvoice takes to ensure the quality and integrity of reviews about your products: