If you have administrator privileges, you can view user details, make changes to user accounts, and deactivate accounts. You can create users and manage their permissions to fit your business needs. For example, you can assign administrator privileges to other users, giving them permission to modify settings and applications. Or you can limit users to only viewing and responding to reviews.

Workbench user access and permissions are managed along with Portal permissions in the Bazaarvoice Portal . For full instructions, see Users and permissions. For descriptions of Workbench roles and permissions, see Workbench roles.

Important: When creating or modifying a user account in Portal, do not select Brand Edge from the Solutions list. This option is for the Brand Edge legacy application, which is being deprecated. Instead, select Ratings & Reviews.

After you select Ratings & Reviews from the Solutions list, choose Production as the environment.