Review campaigns
After you’ve created campaigns, you can see overall performance data for your completed campaigns, compare them, and view results for individual campaigns.
What you’ll learn
- View data for all campaigns
- View data for individual campaigns
- View campaign reviews
- View media attached to reviews
Before you begin
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Sign in to the Bazaarvoice Portal .
If you can’t sign in, contact Bazaarvoice Support for assistance. Learn more about Portal permissions and user accounts.
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From the navigation bar, select Product Sampling > Sampling > Campaigns.
View data for all campaigns
View information about the campaigns you’ve created with Bazaarvoice.
View overall campaign data
Use the cards at the top of the page to view data relating to all of your campaigns.
Card | Description |
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Total products sampled | Total number of products sampled by participants across your campaigns. |
Total reviews collected | Total number of approved reviews submitted across your campaigns. |
Total media attached to reviews | Total number of approved reviews featuring at least one photo. |
Completion rate | Percentage of tasks completed by participants in your campaigns and, if they are reviews, that have passed Bazaarvoice moderation. This includes social tasks, such as writing reviews, posting on Instagram or Tiktok, and completing post-campaign surveys.
This figure is calculated using the number of products shipped to members in your campaigns. Note: A completion rate of 75% or higher indicates strong campaign health and member engagement.
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View individual campaigns
Use individual campaign cards to see information about your completed campaigns.
Campaign data | Description |
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Status | Status of the campaign.
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Campaign name | Name of the campaign. |
Date | Start and end date of the campaign. |
Campaign size | Number of products and participants in the campaign. |
Average rating | Average rating for reviews of products in the campaign. |
Completion rate | Percentage of tasks completed by participants in your campaign and, if they are reviews, that have passed Bazaarvoice moderation. These tasks include writing reviews, posting on Instagram or TikTok, and completing post-campaign surveys.
This figure is calculated using the number of products shipped to members in your campaigns. Note: A completion rate of 75% or higher indicates strong campaign health and member engagement.
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Find campaigns
Find campaigns using these methods:
- Start date filter— To view campaigns that started in a specific time period, select an option from the column on the left side of the filter, or enter a date range. Select Apply and close.
- Product filter— Begin entering a product name or ID. Select the relevant option from the list of suggestions. Repeat for each product you want to include. Select Apply and close.
- Campaign ID filter— Begin entering a campaign ID, or multiple campaign IDs separated by commas. Select the relevant campaign from the list of suggestions. Repeat for each campaign you want to include. Select Apply and close.
- Sort campaigns— Sort campaigns by end date.
- Search field— Enter a campaign name in the search field.
View data for individual campaigns
Select View details in any card to see data for products selected for the campaign, product reviews, and media attached to these reviews.
Use the information at the top of the page to view data relating to the selected campaign.
Campaign data | Description |
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Date | Start and end date of the campaign. |
Campaign size | Number of products and participants in the campaign. |
Average rating | Average rating for reviews of products in the campaign. |
Participants | Number of people who took part in the campaign. |
Products in campaign | Number of products featured in the campaign. |
Reviews | Number of approved reviews submitted in the campaign. |
Total reviews with media | Number of approved reviews submitted in the campaign featuring at least one photo. |
Completion rate | Percentage of tasks completed by participants in the campaign and, if they are reviews, that have passed Bazaarvoice moderation. These tasks include writing reviews, posting on Instagram or TikTok, and completing post-campaign surveys.
This figure is calculated using the number of products shipped to members in the campaign. Note: A completion rate of 75% or higher indicates strong campaign health and member engagement.
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View product information
View details for each product selected by participants in the campaign. Use the product cards for at-a-glance information about each product and the reviews it received.
Product information | Description |
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Average rating | Average rating for reviews of the product in the campaign. |
Product ID | Typically an external ID or stock-keeping unit (SKU) ID. |
First reviewed | Date the product was first reviewed by a participant in the campaign. |
Review ratings | Percentage of reviews of the product that received a particular star rating. |
Reviews collected | Number of approved reviews of the product collected in the campaign. |
% reviews with media | Percentage of product reviews featuring at least one photo. |
Reviews with media | Number of product reviews featuring at least one photo. |
Filter products
- Product filter— Begin entering a product name. Select the relevant product from the list of suggestions. Repeat for each product you want to include. Select Apply and close.
- Average rating filter— Select a range to view products whose average star rating falls within the selected numbers. Select Apply and close.
- Sort products— Sort products by name and by average rating.
View reviews in a campaign
From the Campaign page, select the Reviews tab or select View all reviews in any product card to view all reviews submitted in the campaign.
Filter reviews
- Date filter— To view reviews from a specific time period, select an option from the column on the left side of the filter, or enter a start and end date. Select Apply and close.
- Product filter— Begin entering a product name or ID. Select the relevant product from the list of suggestions. Repeat for each product you want to include. Select Apply and close.
- Rating filter— View reviews of the products that received the star ratings you select. Select Apply and close.
- Sort reviews— Sort reviews by the date they were submitted.
View media attached to reviews
Select the Media tab to view and export media that campaign participants submitted with their reviews.
Export media
To export a single media item, select the export icon in its card.
To export media in bulk, select the individual media you want to export, or click Select all. Once you’ve chosen all the media you want to export, select Export to export a zip file of the selected media.
Filter media
- Product filter— Begin entering a product name. Select the relevant product from the list of suggestions. Repeat for each product you want to include. Select Apply and close.
- Rating filter— View reviews of the products that received the star ratings you select. Select Apply and close.
- Username filter— Begin entering a username for an account that has submitted a photo with a review. Select the relevant username from the list of suggestions. Repeat for each username you want to include. Select Apply and close.
What’s next?
Once your campaigns have finished and you’ve reviewed the results, prepare for your next campaign by submitting a campaign request.