Feature overview
Ratings & Reviews Collect-Distribute Enterprise gives you the ability to collect and publish authentic feedback from your customers, who can review products and services, post photos, and create videos of their experiences with your products. Leveraging user-generated content (UGC) can increase sales and build brand loyalty.
Ratings and reviews
Ratings and reviews capture consumer opinions about your products or services and displays their valuable input on your site. Ratings and reviews can increase sales, decrease product returns, and build trust in your brand. You can use Ratings & Reviews Collect-Distribute Enterprise to:
- Invite your customers to leave ratings and reviews
- Customize submission forms used to leave reviews
- Moderate review content
- Syndicate the content to retail sites
Reporting
Ratings & Reviews Collect-Distribute Enterprise offers a variety of reports that show the health and effectiveness of your program. You can view reports using our data-rich dashboards that enable you to evaluate:
- Review volume and trends
- Product performance and review coverage
- Consumer exposure to reviews
- Impact of Bazaarvoice content on your online business
- Impact of syndication