Configure emails
Campaign Manager Community Manager Account Administrator
Edit your campaign to define what emails you want to send to members, and when.
Note: We will only send the emails you've configured if they're required. For example, if you've configured to send two review request (formerly post-interaction email or PIE) reminders but the member posts their review after their first reminder, we won't send the second reminder.
To send campaign emails and set email timings:
- Sign in to the Bazaarvoice Portal .
- From the navigation bar, select Product Sampling > Sampling Administration > Campaigns.
- Select a draft campaign from the Campaign name column of the table.
- In the Email row, select Edit emails.
- Turn on the green Send/Don’t send toggle switch to set whether you want to send each email type to members or not.
- Enter the number of days you want to leave between the review request email message, and the review request reminders.
- Select Apply.
Note: You can continue to change your email settings until the campaign starts.
Change email content
Customize the content of the Invitation to Sample email to make it specific to a campaign.
- In your draft campaign, select Edit in the Invitation to Sample email card.
- Update the text as required and select Update.
Note: You can't configure any other email templates for individual campaigns. Contact your Account Manager for assistance with permanently updating any other email templates.
Note: All email configuration settings applied in the campaign screens affect only the emails sent for each campaign.
Preview your content changes
To get a test email previewing your changes, enter an email address in the Send test email card and select Send test email.