View campaigns
Campaign Manager Community Manager Member Support Account Administrator
What you’ll learn
- Find and select a campaign
- View up-to-date information about campaign products
- Keep track of member participation
- Check campaign email settings
Before you begin
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Sign in to the Bazaarvoice Portal .
If you can’t sign in, contact Bazaarvoice Support for assistance. Learn more about Portal permissions and user accounts.
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From the navigation bar, select Product Sampling > Sampling Administration > Campaigns.
Select a campaign
- From the tabbed menu under Campaigns, select the campaign type you want to view.
- In the Campaign name column of the table that appears, select the campaign you want to view.
View products in the campaign
To find out how many samples have been claimed, shipped, and reviewed in a campaign, select the campaign from the Started or Completed tab and view the Products card. If your campaign is still live, these figures will update in real time as the campaign progresses.
To decide whether you should take action in an ongoing campaign, use the information in the Products card. For example, if there are unclaimed products in your campaign, you might want to invite more members to claim them. Alternatively, if members have selected all of the products in your campaign, you can close it early.
To view products in a started or completed campaign in more detail, select View products in this campaign.
View member participation
Use the Members card to view:
- how many invited members are participating in a campaign
- how many members have received products
- how many members have posted reviews of the products they received
If your campaign is still live, these figures will update in real time to show you how products are being claimed by members as the offer progresses.
To decide whether you should take action in a started campaign, use the information in the Members card. For example, if you can see that members are slow to participate and you have a lot of unclaimed products, you might decide to invite more members. To view how many invited members have not responded to their invitation to the campaign, compare the number of invited members with the number of participants.
Check email settings
Use the Email configuration card in started and completed campaigns to view the general and post-interaction emails you’ve selected to send to members during the campaign.
Post-interaction emails are sent to members to remind them to write a review.