Content exports

Bazaarvoice offers export files that contain product data and consumer-generated content (CGC). You can use these export files to

Extract data for inclusion in catalogs or email campaigns
Analyze consumer sentiment
Integrate data with and improve site search or navigation
Power content on your website without the use of the Bazaarvoice Conversations display infrastructure

The following content exports are available:

Standard client feed —Facilitates the mapping of reviews and dimensions to the appropriate products and product categories. This feed contains product-specific information, content counts, and CGC details.
Ratings-only export feed—Contains product-specific, ratings-related content, including product IDs, number of reviews, average overall ratings, number of reviewers, and maximum rating values. This feed is most often used to power the inline ratings display.
Displayable content export (DCE)—Provides a way to store CGC locally and display the content without calling the Bazaarvoice Conversations display infrastructure. It is designed to be consumed in bulk periodically, and the CGC is intended for public display on websites and other applications.

Standard client feed

The standard client feed is an XML file that facilitates the mapping of reviews and dimensions to the appropriate products and product categories. This feed contains the following data:

Product-specific information, such as names, descriptions, and product IDs
Content counts, such as the number of reviews, questions, answers, and campaign items
Consumer-generated content details, such as individual reviews

Data from a standard client feed is useful for completing tasks such as:

Extracting customer reviews for inclusion in catalogs and email campaigns
Conducting sentiment analysis on content text
Integrating data with site search or navigation

In addition to a full client feed, which includes all content, Bazaarvoice can upload an incremental client feed that contains only content changes that have occurred since the last client feed was generated.

Note: If you use standard client feeds to build your data store, you should have the ability to consume a full client feed in addition to incremental feeds. Bazaarvoice recommends this best practice as a way to reset data stores in the event of unprocessed or lost feed content.

Enable and schedule standard client feeds

Note: This is a Bazaarvoice-internal configuration option. Contact Bazaarvoice Client Care to enable and configure these settings.

Bazaarvoice recommends you wait until Monday at 12 AM Central Time (CST: UTC-6 or CDT: UTC-5) to use the standard client feed. Waiting until Monday improves the chances of complete feed generation.

To receive standard client feeds from Bazaarvoice, you must enable and schedule them, as follows:

Log in to the Workbench and then click Settings » Manage Applications. The Site Manager page of the Conversations configuration hub is displayed.
Edit the implementation for which you want to receive standard client feeds.
Click Technical Setup on the left side of the page and then click the Export Feeds tab.
To enable and schedule full client feeds:
- Click the Enabled toggle switch in the Full Standard Content Feed section of the page.
To enable and schedule incremental feeds:
- Click the Enabled toggle switch in the Incremental Standard Content Feed section of the page.
Deploy the changes to the implementation.
Download feeds from the /feeds directory of the SFTP server:
- If your data is hosted in the US, use the following URLs:
  - Staging server—sftp-stg.bazaarvoice.com
  - Production server—sftp.bazaarvoice.com
- If your data is hosted in Europe, use the following URLs:
  - Staging server—sftp7-stg.bazaarvoice.com
  - Production server—sftp7.bazaarvoice.com
Be sure to connect to SFTP using port 22. If you do not know your SFTP credentials or where your data is hosted, contact Bazaarvoice Client Care .

Structure of standard client feeds

This page contains snippets and descriptions of different parts of the standard client feed based on Bazaarvoice code and the feed’s schema .

Note: Some XML elements, such as <Name> or <ExternalId>, and their definitions are part of different Complex Objects of the feed. Therefore, they will be mentioned in different sections of this topic.

Click here for an example.

Feed

A root element of the XML feed file.

Applicable attributes: xmlns, name, extractDate

Type: Complex Object (description of its fields is provided below in this table)

Product

A complex element that contains information about a certain client's subject, its content, and stats. More details.

Applicable attributes: id, disabled, removed

Type: Complex Object (description of its fields is provided below in this topic)

Category

Another type of a client's subject. Much like a Product, it holds information about category subject, its content, and stats. More details.

Applicable attributes: disabled

Type: Complex Object (description of its fields is provided below in this topic)

UserProfile

Holds information about a certain user (such as a reviewer) and its stats. More details.

Applicable attributes: id

Type: Complex Object (description of its fields is provided below in this topic)

Below are details about attributes that apply to the above XML elements.

id

An identifier (in the same form it was provided by a client in their product catalog).

Type:String (varchar(255))

removed

Marks subjects that were removed from a client's catalog (absent in the product catalog and marked as Inactive in Bazaarvoice database).

Type:boolean

Note: Removed or disabled subjects and their consumer-generated content are not present in the feed by default. However, if the client confirms that this data is needed in a daily feed, it can be configured to be present.

disabled

Marks subjects that were explicitly marked as disabled by a client (using their product catalog).

Type:boolean

xmlns

Holds schema version of a given XML file.

Type:String (varchar(255))

name

Client's name.

Type:String (varchar(255))

extractDate

Holds the date when the feed was generated.

Type: Date (Timestamp)

Example

<?xml version="1.0" encoding="UTF-8"?>
<Feed xmlns="http://www.bazaarvoice.com/xs/PRR/StandardClientFeed/14.7" name="LeCoolRetailer" extractDate="2016-01-01T05:30:00.713-05:00">
  <Product id="Product_1" disabled="false" removed="false"> ... </Product>
  ...
  <Product id="Product_N" disabled="false" removed="false"> ... </Product>
  <Category disabled="false"> ... </Category>
  ... 
  <Category disabled="false"> ... </Category>
  <UserProfile id="User_1"> ... </UserProfile>
  ...
  <UserProfile id="User_N"> ... </UserProfile>
</Feed>

Click here for an example.

Source

A source of this piece of data in Bazaarvoice system. Basically, this is a client name.

Type: String (varchar(255))

ExternalId

An identifier (in the same form it was provided by client in their product catalog). The product id attribute duplicates this value.

Type: String (varchar(255))

Names

Present if a product has multiple names in different languages. Otherwise, a single Name element is used. These names are found in the product catalog.

Type: Complex Object (sequence of Name elements)

Name

A name of a product taken from a client's product catalog. The product can have multiple names specified, each for a separate locale.

Applicable attributes: locale

Type: String (text)

Descriptions

Present if a product has multiple product descriptions in different languages. Otherwise, a single Description element is used. This data is found in the product catalog.

Type: Complex Object (sequence of Description element)

Description

A description of a product taken from a client's product catalog. The product can have multiple descriptions specified, each for a separate locale.

Applicable attributes: locale

Type: String (text)

ProductPageUrls

Present if product has multiple product page URLs for a set of locales. Otherwise, ProductPageUrl element is used.

Type: Complex Object (sequence of ProductPageUrl elements)

ProductPageUrl

A URL to a Product Page on client's website.

Note: If the URL contains a reserved (special) character, you must URL-encode the character. For example, use &amp for an ampersand, use %20 for a space, or use %5B and %5D for square brackets ([ ]).

Applicable attributes: locale

Type: URL / String (varchar(255))

ReviewsPageTitles

Present if a client provided multiple ReviewsPage Titles for each locale.

Type: Complex Object (sequence of ReviewsPageTitle elements)

ReviewsPageTitle

A Title of Review Page for a certain product. The value can be locale-specific.

Applicable attributes: locale

Type: String (varchar(255))

ReviewsPageMetaDescriptions

Present if client provided multiple ReviewsPage descriptions for each locale.

Type: Complex Object (sequence of ReviewsPageMetaDescription elements)

ReviewsPageMetaDescription

A description for a certain Review Page for a given product. The value can be locale-specific.

Applicable attributes: locale

Type: String (varchar(255))

ImageUrls

Holds multiple image URLs (in case client provided more than one) for different locales.

Note: If Conversations is deployed on an HTTPS site, you must provide image URLs at an HTTPS location in your product catalog. If you do not, your customers will see a mixed content warning.

Type: Complex Object (sequence of ImageUrl elements)

ImageUrl

URL to an image of the product (provided by client using the product catalog). This element can be locale-specific.

Note: If the URL contains a reserved (special) character, you must URL-encode the character. For example, use &amp for an ampersand, use %20 for a space, or use %5B and %5D for square brackets ([ ]).

Applicable attributes: locale

Type: URL / String (varchar(255))

ProductReviewsUrl

URL to the review page of a certain product. It is generated for active products with some reviews. It is formed using the general reviews host name, display code, and product ID:

http://reviews.clientname.com/displayCode/productID/reviews.htm

Note: If the URL contains a reserved (special) character, you must URL-encode the character. For example, use &amp for an ampersand, use %20 for a space, or use %5B and %5D for square brackets ([ ]).

Applicable attributes:N/A

Type: URL / String (varchar(255))

ProductQuestionsUrl

URL to the question page of a certain product. It is generated for active products with some questions. It is formed using the general Questions and Answers host name, display code, and product ID:

http://answers.<clientName>.com/answers/<displayCode>/product/<productID>/questions.htm

Note: If the URL contains a reserved (special) character, you must URL-encode the character. For example, use &amp for an ampersand, use %20 for a space, or use %5B and %5D for square brackets ([ ]).

Applicable attributes:N/A

Type: URL / String (varchar(255))

ProductStoriesUrl

URL to the stories page of a certain product. It is generated for active products with some stories. It is formed using the general stories host name, display code, and product ID:

http://stories.<clientName>.com/stories/<displayCode>/product/<productID>/stories.htm

Note: If the URL contains a reserved (special) character, you must URL-encode the character. For example, use &amp for an ampersand, use %20 for a space, or use %5B and %5D for square brackets ([ ]).

Applicable attributes:N/A

Type: URL / String (varchar(255))

ModelNumbers

Holds multiple model numbers applicable to a current product.

Type: Complex Object (sequence of ModelNumber elements)

ModelNumber

A model number of a given product. Provided by a client using the product catalog.

Type: String (varchar(255))

ManufacturerPartNumbers

Holds multiple manufacturer part numbers applicable to a current product.

Type: Complex Object (sequence of ModelNumber elements)

ManufacturerPartNumber

A manufacturer part number of a given product. Provided by a client using the product catalog.

Type: String (varchar(255))

EANs

A set of EAN barcodes that are applicable to a product. Provided by a client using the product catalog.

Type: Complex Object (sequence of EAN elements)

EAN

International article number of a product (one of few supported barcode standards). Supports 8-digit and 13-digit values. Patterns: [0-9]{8} and [0-9]{13}

Type: Long (8-byte integer)

UPCs

A set of UPC barcodes that are applicable to a product. Provided by a client using the product catalog.

Type: Complex Object (sequence of UPC elements)

UPC

Universal Product Code of a given product (another barcode standard supported by Bazaarvoice). Supports 6-digit and 12-digit values. Pattern: [0-9]{6} and [0-9]{12}

Type: Long (8-byte integer)

ISBNs

A set of ISBN barcodes that are applicable to a product, such as paper books or e-books. Provided by a client using the product catalog.

Type: Complex Object (sequence of ISBN elements)

ISBN

International Standard Book Number of a product (numeric identifier standard used for books). Pattern: [0-9]{8,12}[0-9X]

Type: Long (8-byte integer)

NumNativeQuestions

Number of native-approved questions for this product (non-syndication).

Type: Int (4-byte integer)

NumQuestions

Number of approved questions for this product (including syndication).

Type: Int (4-byte integer)

NumNativeAnswers

Number of native-approved answers for this product (non-syndication).

Type: Int (4-byte integer)

NumAnswers

Number of approved answers for this product (including syndication).

Type: Int (4-byte integer)

NumReviews

Number of approved reviews for this product (including syndication).

Type: Int (4-byte integer)

NumStories

Number of approved stories for this product (including syndication).

Type: Int (4-byte integer)

ReviewStatistics

Holds detailed information about all ratings and reviews of the product (stats including syndication). More details.

Type: Complex Object (description of its fields is provided below in this doc)

NativeReviewStatistics

Holds detailed information about native ratings and reviews of the product (non-syndication stats). More details.

Type: Complex Object (description of its fields is provided below in this help)

Brand

Holds reference to a Brand of a given Product. More details.

Type: Complex Object (description of its fields is provided below in this doc)

CategoryItems

Holds reference to a Categories element, under which a given Product resides. Categories are represented as a chain sorted from the child to root. More details.

Type: Complex Object (sequence of CategoryItem elements)

Attributes

Holds a list of any custom and additional attributes of a Product. More details.

Type: Complex Object (sequence of Attribute elements)

Questions

Root for all questions related to this product. More details.

Type: Complex Object (sequence of Question elements)

Reviews

Root for all reviews related to this product. More details.

Type: Complex Object (sequence of Review elements)

Stories

Root for all stories related to this product. More details.

Type: Complex Object (sequence of Story elements)

Below are details about attributes that apply to the above XML elements.

locale

Used in a set of locale-specific fields (elements) of the feed.

Type: String (varchar(25))

disabled

Much like Products and Categories, Brands can be disabled using the product catalog import (provided by client). This is a marker of such brands.

Type: boolean

Example

<Product id="Product154812" removed="false" disabled="false">
  <Source>LeCoolRetailer</Source>
  <ExternalId>Product154812</ExternalId>

  <!-- Product will have either a single Name OR Names element -->
  <Name>Imaginary game console 4 500GB Console - Some game: Green Ops III Bundle</Name>
  <Names>
  <Name locale="en_US">Imaginary game console 4 500GB - Some game: Green Ops III Bundle</Name>
  <Name locale="de_DE">Imaginäre Spielkonsole 4 500GB - Einige Spiel: Grün Ops III Bundle</Name>
  ...
  </Names>

  <!-- Product will have a Description OR Descriptions element -->
  <Description>This console system opens the door to an incredible journey through immersive new gaming worlds and a deeply connected gaming community. It puts gamers first with an astounding launch lineup and over 100500 games in development. Play amazing top-tier blockbusters and innovative indie hits on our system. </Description>
  <Descriptions>
  <Description locale="en_US">
  This console system opens the door to an incredible journey through immersive new gaming worlds and a deeply connected gaming community. 
  It puts gamers first with an astounding launch lineup and over 100500 games in development. 
  Play amazing top-tier blockbusters and innovative indie hits on our system.
  </Description>
  <Description locale="de_DE"> 
  Diese Konsole System öffnet die Tür zu einer unglaublichen Reise durch fesselnde neue Spielwelten und einer tief verbunden Gaming-Community.
  Es bringt die Spieler zuerst mit einer erstaunlichen Start-Formation und über 100500 Spiele in der Entwicklung.
  Spielen erstaunlich Top-Tier-Blockbustern und innovative Indie-Hits auf unserem System.  
  </Description>
  ...
  </Descriptions>

  <!-- Product will have a single ProductPageUrl OR ProductPageUrls element -->
  <ProductPageUrl>http://www.lecoolretailer.com/store/product/imaginary-game-console-4-black-ops/154812</ProductPageUrl>
  <ProductPageUrls>
  <ProductPageUrl locale="en_US">http://www.lecoolretailer.com/store/product/imaginary-game-console-4-black-ops/154812</ProductPageUrl>
  <ProductPageUrl locale="de_DE">http://de.lecoolretailer.com/store/product/imaginare-spiel-konsole-4-black-ops/154812</ProductPageUrl>
  ...
  </ProductPageUrls>

  <!-- Product might have a ReviewsPageTitle OR ReviewsPageTitles element -->
  <ReviewsPageTitle>Imaginary game console 4</ReviewsPageTitle>
  <ReviewsPageTitles>
  <ReviewsPageTitle locale="en_US">Imaginary game console 4</ReviewsPageTitle>
  <ReviewsPageTitle locale="de_DE">Imaginäre Spielkonsole 4</ReviewsPageTitle>
  ...
  </ReviewsPageTitles>

  <!-- Product might have a ReviewsPageMetaDescription OR ReviewsPageMetaDescriptions element -->
  <ReviewsPageMetaDescription>Product reviews and customer ratings. Read and compare real experiences.</ReviewsPageMetaDescription>
  <ReviewsPageMetaDescriptions>
  <ReviewsPageMetaDescription locale="en_US">Product reviews and customer ratings for Console of new generation. Read and compare real experiences.</ReviewsPageMetaDescription>
  <ReviewsPageMetaDescription locale="de_DE"Produktbewertungen und Kundenbewertungen für Konsole der neuen Generation. Lesen und realen Erfahrungen zu vergleichen.</ReviewsPageMetaDescription>
  ...
  </ReviewsPageMetaDescriptions>

  <!-- Product might have one or multiple images in ImageUrl OR ImageUrls elements -->
  <ImageUrl>http://s7d9.scene7.com/is/image/lecoolretailer_us/15875517838466p</ImageUrl>
  <ImageUrls>
  <ImageUrl locale="en_US">http://s7d9.scene7.com/is/image/lecoolretailer_us/15875517838466p</ImageUrl>
  <ImageUrl locale="de_DE">http://s7d9.scene7.com/is/image/lecoolretailer_de/12312341235572d</ImageUrl>
  ...
  </ImageUrls>

  <ProductReviewsUrl>http://reviews.lecoolretailer.com/1234/154812/imaginary-game-console-4-black-ops-reviews/reviews.htm</ProductReviewsUrl>
  <ProductQuestionsUrl>http://answers.lecoolretailer.com/answers/1234/product/154812/imaginary-game-console-4-black-ops-questions-answers/questions.htm</ProductQuestionsUrl>  
  <ProductStoriesUrl>http://stories.lecoolretailer.com/stories/1234/product/154812/stories.htm</ProductStoriesUrl>

  <!-- Model, part numbers, EANs, UPCs, ISBNs are all included if client provided us with these product attributes using product catalog. 
  Each of these data types can have multiple values listed in appropriate block. -->
  <ModelNumbers>
  <ModelNumber>0051391</ModelNumber>
  ...
  </ModelNumbers> 
  <ManufacturerPartNumbers>
  <ManufacturerPartNumber>239324</ManufacturerPartNumber>
  ...
  </ManufacturerPartNumbers>
  <EANs>
  <EAN>0711719860037</EAN>
  ...
  </EANs>
  <UPCs>
  <UPC>711719500728</UPC>
  ...
  </UPCs>
  <ISBNs>
  <ISBN>047875846913</ISBN>
  ...
  </ISBNs>

  <NumNativeQuestions>4</NumNativeQuestions>
  <NumQuestions>120</NumQuestions>
  <NumNativeAnswers>1</NumNativeAnswers>
  <NumAnswers>24</NumAnswers>
  <NumStories>11</NumStories>
  <NumReviews>42</NumReviews>

  <!-- Examples and descriptions of below elements are present in separate sections of this doc. -->

  <ReviewStatistics>
  ...
  </ReviewStatistics>

  <NativeReviewStatistics>
  ...
  </NativeReviewStatistics>

  <Brand disabled="false">
  ...
  </Brand>

  <!-- Category chain -->
  <CategoryItems>
  ...
  </CategoryItems>

  <!-- Product attributes -->
  <Attributes>
  ...
  </Attributes>

  <Questions>
  ...
  </Questions>

  <Reviews>
  ...
  </Reviews>

  <Stories>
  ...
  </Stories>
       </Product>

Click here for an example.

Note: Category subjects are similar to Products from a structure (model) point of view. Categories have different conception and catalog levels.

ExternalId

An identifier (in the same form it was provided by a client in their product catalog). Identical to category ID attribute.

Type: String (varchar(255))

CategoryPath

A category chain (reflects parent categories of a given category, ordered by hierarchy). Each category element (category link) is a reference to an existing category in the Bazaarvoice database, containing an ExternalId and a single Name elements.

Type: Complex Object (sequence of Category objects)

Name

Name of a category taken from a client's product catalog. Product can have multiple names specified, each for a separate locale.

Applicable attributes: locale

Type: String (text)

Names

Present if a product has multiple names in different languages. Otherwise a single Name element is used. These names are found in product catalog.

Type: Complex Object (sequence of Name elements)

CategoryPageUrl

A URL to a Category Page on client's website.

Note: If the URL contains a reserved (special) character, you must URL-encode the character. For example, use &amp for an ampersand, use %20 for a space, or use %5B and %5D for square brackets ([ ]).

Applicable attributes: locale

Type: URL / String (varchar(255))

CategoryPageUrls

Present if category has multiple product page URLs specified for a set of locales. Otherwise, a single CategoryPageUrl element is used.

Type: Complex Object (sequence of CategoryPageUrl elements)

ImageUrl

URL to an image of the category (provided by client using the product catalog). The value can be locale-specific.

Note: If the URL contains a reserved (special) character, you must URL-encode the character. For example, use &amp for an ampersand, use %20 for a space, or use %5B and %5D for square brackets ([ ]).

Applicable attributes: locale

Type: URL / String (varchar(255))

ImageUrls

Holds multiple Image Urls (in case client provided more than one) for different locales.

Type: Complex Object (sequence of ImageUrl elements)

ReviewsPageTitles

Present if client provided multiple ReviewsPage Titles for each locale.

Type: Complex Object (sequence ofReviewsPageTitle elements)

ReviewsPageTitle

Can be used to store a Title of Review Pages for all products under this Category. The value can be locale-specific as well.

Applicable attributes: locale

Type: String (varchar(255))

ReviewsPageMetaDescriptions

Present if client provided multiple ReviewsPage descriptions for each locale.

Type: Complex Object (sequence of ReviewsPageMetaDescription elements)

ReviewsPageMetaDescription

A description for Review Pages for products under the given category. The value can be locale-specific.

Applicable attributes: locale

Type: String (varchar(255))

NumNativeQuestions

Number of native-approved questions for this category (non-syndication).

Type: Int (4-byte integer)

NumQuestions

Number of approved questions for this category (including syndication).

Type: Int (4-byte integer)

NumNativeAnswers

Number of native-approved answers for this category (non-syndication).

Type: Int (4-byte integer)

NumAnswers

Number of approved answers for this category (including syndication).

Type: Int (4-byte integer)

NumStories

Number of approved stories for this category (including syndication).

Type: Int (4-byte integer)

Attributes

Holds a list of any custom and additional attributes of a given category. More details.

Type: Complex Object (sequence of Attribute elements)

Questions

Root for all questions related to this category. More details.

Type: Complex Object (sequence of Question elements)

Stories

Root for all stories related to this category. More details.

Type: Complex Object (sequence of Story elements)

Below are details about attributes that apply to the above XML elements.

locale

Used in a set of locale-specific fields (elements) in the feed.

Type: String (varchar(25))

Example

<Category disabled="false">
  <ExternalId>22906</ExternalId>

  <CategoryPath>
  <Category>
  <ExternalId>22906</ExternalId>
  <Name>Acoustic</Name>
  </Category>
  <Category>
  <ExternalId>22905</ExternalId>
  <Name>Guitars</Name>
  </Category>
  <Category>
  <ExternalId>22904</ExternalId>
  <Name>Instruments</Name>
  </Category>
  </CategoryPath>

  <!-- Category will hold either a single Name OR Names element -->
  <Name>Acoustic</Name>
  <Names>
  <Name locale="en_GB">Acoustic</Name>
  <Name locale="de_DE">Akustisch</Name>
  ...
  </Names>

  <!-- Category will hold either a single CategoryPageUrl OR CategoryPageUrls element -->
  <CategoryPageUrl>https://www.THE_BEST_GUITAR_STORE_EVER.com/browse/acoustic</CategoryPageUrl>
  <CategoryPageUrls>
  <CategoryPageUrl locale="en_GB">https://www.THE_BEST_GUITAR_STORE_EVER.com/browse/acoustic</CategoryPageUrl>
  <CategoryPageUrl locale="de_DE">https://www.THE_BEST_GUITAR_STORE_EVER.de/browse/acoustic?language=deutsch</CategoryPageUrl>
  ...
  </CategoryPageUrls>

  <!-- Category will hold either a single ImageUrl OR ImageUrls element -->
  <ImageUrl>http://www.THE_BEST_GUITAR_STORE_EVER.cimages/category/categoryimages/Acoustic.jpg</ImageUrl>
  <ImageUrls>
  <ImageUrl locale="en_GB">http://www.THE_BEST_GUITAR_STORE_EVER.cimages/category/categoryimages/Acoustic.jpg</ImageUrl>
  <ImageUrl locale="de_DE">http://www.THE_BEST_GUITAR_STORE_EVER.images/category/categoryimages/Acoustic.jpg</ImageUrl>
  ...
  </ImageUrls>

  <!-- Category might have a ReviewsPageTitle OR ReviewsPageTitles element -->
  <ReviewsPageTitle>Share your acoustic guitar playing experience.</ReviewsPageTitle>
  <ReviewsPageTitles>
  <ReviewsPageTitle locale="en_US">Share your acoustic guitar playing experience.</ReviewsPageTitle>
  <ReviewsPageTitle locale="de_DE">Teilen Sie Ihre Akustikgitarre Spielerlebnis.</ReviewsPageTitle>
  ...
  </ReviewsPageTitles>

  <!-- Category might have a ReviewsPageMetaDescription OR ReviewsPageMetaDescriptions element -->
  <ReviewsPageMetaDescription>Category reviews and customer ratings. Read and compare real experiences.</ReviewsPageMetaDescription>
  <ReviewsPageMetaDescriptions>
  <ReviewsPageMetaDescription locale="en_US">Category holds product with reviews and customer ratings for Acoustic guitars. Read and compare real experiences. </ReviewsPageMetaDescription>
  <ReviewsPageMetaDescription locale="de_DE">Kategorie hält Produkt Testberichte und Kundenbewertungen für Akustikgitarren. Lesen und realen Erfahrungen zu vergleichen.</ReviewsPageMetaDescription>
  ...
  </ReviewsPageMetaDescriptions>

  <NumNativeQuestions>1</NumNativeQuestions>
  <NumNativeAnswers>2</NumNativeAnswers>
  <NumQuestions>65</NumQuestions>
  <NumAnswers>73</NumAnswers>
  <NumStories>5</NumStories>

  <!-- Examples and descriptions of below elements are present in separate sections of this doc. -->

  <Attributes>
  ...
  </Attributes>

  <Questions>
  ...
  </Questions>

  <Stories>
  ...
  </Stories>
       </Category>

Click here for an example.

Brand

Holds reference to a Brand of a given Product.

Applicable attributes: disabled

Type: Complex Object (description of its fields is provided below in this table)

Names

Present if a product has multiple names in different languages. Otherwise a single Name element is used. These names are found in the product catalog.

Type: Complex Object (sequence of Name elements)

Name

A name of a product taken from client's product catalog. Product can have multiple names specified, each for a separate locale.

Applicable attributes: locale

Type: String (text)

ExternalId

An identifier in the same form it was provided by client in their product catalog, usually identical to the id attribute.

Type: String (varchar(255))

CategoryItems

This block holds reference to Categories, under which a given Product resides. Categories are represented as a chain sorted from the child to root.

Type: Complex Object (sequence of CategoryItem elements)

CategoryItem

A specific category link of a full category chain (root, intermediate, or leaf element).

Applicable attributes: id

Type: Complex Object (description of its fields is provided below in this table)

CategoryId

One of a few identifiers of a category. This one is an actual ID of a record in the Bazaarvoice database. It is unique among all clients.

Type: Long (8-byte integer)

CategoryName

A name of a given category item.

Type: String (varchar(255))

Attributes

Holds a list of any custom and additional attributes of a Product.

Type: Complex Object (sequence of Attribute elements)

Attribute

Attribute of a given subject (product, brand, category). Can hold any additional information a client stores in Bazaarvoice databases, such as department, color, or size.

Applicable attributes: id

Type: Complex Object (holds a single Value element)

Value

Holds a text that describes or explains an Attribute.

Type: String (text)

Below are details about attributes that apply to the above XML elements.

locale

Used in a set of locale-specific fields (elements) of the feed.

Type: String (varchar(25))

id

Unique identifier of a given piece of content in Bazaarvoice network.

Type: String (varchar(255))

disabled

Much like Products and Categories, Brands can be disabled using the product catalog import (provided by client). This is a marker of such brands.

Type: boolean

Example

<Product id="Product-X-123890">
  ...

  <Brand disabled="false">
  <!-- Brand can have either a Name OR Names element -->
  <Name>Fender</Name>
  <Names>
  <Name locale="en_GB">Fender Brand</Name>
  <Name locale="de_DE">Fender Marke</Name>
  ...
  </Names>

  <ExternalId>810</ExternalId>
  <Attributes>
  <Attribute id="Country">
  <Value>United States</Value>
  </Attribute>
  ...
  </Attributes>
  </Brand>

  <CategoryItems>
  <CategoryItem id="22906">
  <ExternalId>22906</ExternalId>
  <CategoryId>996222</CategoryId>
  <CategoryName>Acoustic</CategoryName>
  </CategoryItem>
  <CategoryItem id="22905">
  <ExternalId>22905</ExternalId>
  <CategoryId>996221</CategoryId>
  <CategoryName>Guitars</CategoryName>
  </CategoryItem>
  <CategoryItem id="22904">
  <ExternalId>22904</ExternalId>
  <CategoryId>996220</CategoryId>
  <CategoryName>Instruments</CategoryName>
  </CategoryItem>
  </CategoryItems>

  <Attributes>
  <Attribute id="Department">
  <Value>Austin Guitar House</Value>
  </Attribute>
  <Attribute id="ColorIdentifier">
  <Value>Sunburst</Value>
  </Attribute>
  </Attributes>

  ... 
       </Product>

Review Statistics and Native Review Statistics blocks have the same structure. The only difference is that Review Statistics take into account syndicated content.

Click here for an example.

AverageOverallRating

Average rating calculated from all approved reviews of a given product.

Type: Float (4-bytes)

OverallRatingRange

The maximum value of a rating. Ratings will vary between 1 and this value. The default value is 5, but some clients prefer to have more (or fewer) "maximum stars" for their Ratings and Reviews functionality. This value is set during client provisioning.

Type: Int (int(11))

TotalReviewCount

Total number of reviews that were approved (and thus should be displayed) for a given product.

Type: Int (4-byte Integer)

RatingsOnlyReviewCount

Total number of rating-only reviews that were approved for a given product. Rating-only reviews have no text but are counted when calculating stats.

Type: Int (4-byte Integer)

RecommendedCount

Number of reviews that have a "Recommended" flag on them. This means that during review submission, a user (reviewer) confirmed that he or she would recommend this product to a friend.

Type: Int (4-byte Integer)

AverageRatingValues

Holds a set of AverageRatingValue elements.

Type: Complex Object (sequence of AverageRatingValue elements)

AverageRatingValue

Contains average stats of a product calculated from (and grouped by) secondary rating values.

Applicable attributes: id

Type: Complex Object (description of its fields is provided below in this table)

RatingDimension

Specifies information about alternative characteristics, such as ease of use, price, material, or comfort.

Applicable attributes: id, displayType, selectedValueInDisplayEnabled

Type: Complex Object (description of its fields is provided below in this table)

AverageRating

Holds an average value users have chosen for this specific rating dimension (secondary rating).

Type: Float (4-bytes)

ExternalId

Identifier of a given object (such as content, subject, dimension, or tag) that is unique among other objects of such type.

Type: String (varchar(255))

RatingRange

Much like OverallRatingRange element, this elements shows maximum value of a given secondary rating. Ratings will vary between 1 and this value. The default value is 5, but some clients prefer to have more (or fewer) "maximum stars" for their secondary ratings functionality. This value is configured in a client's display or submission configuration.

Type: Int (int(11))

Label / Label1

Text description of a rating or tag dimension taken from a client or the default display configurations (if any description available).

Type: String (varchar(255))

RatingDistribution

Holds ratings and review counts grouped by rating values.

Type: Complex Object (sequence of RatingDistributionItem elements)

RatingDistributionItem

Reflects the amount of reviews with a certain rating.

Type: Complex Object (description of its fields is provided below in this table)

RatingValue

One of the possible rating value options that is used to rate reviews.

Type: Int (4-byte integer)

TagDistribution

A stats block that shows which and how many tags have been chosen by reviewers for their reviews.

Type: Complex Object (description of its fields is provided below in this table)

TagDimension

A dimension by which review can be tagged, such as pros, cons, or qualities.

Applicable attributes: id

Type: Complex Object (description of its fields is provided below in this table)

TagDistributionItems

Holds a set of unique tags that were chosen for this tag dimension (like a list of pros grouped by unique values to calculate counts).

Type: Complex Object (sequence of TagDistributionItem elements)

TagDistributionItem

Represents the unique tag described by a string label and the number of times it appeared on different reviews for this product (Count element).

Type: Complex Object (description of its fields is provided in this table)

LocaleDistribution

Holds stats grouped by locale. Basically, this is a map of locales and review statistics.

Type: Complex Object (sequence of LocaleDistributionItem elements)

LocaleDistributionItem

This is an entry of the LocaleDistribution map that holds a key (DisplayLocale value) and a value (ReviewStatistics block).

Type: Complex Object (description of its fields is provided in this table)

DisplayLocale

A locale from which certain amount of reviews were submitted for this product.

Type: String (varchar(25))

ReviewStatistics

Review statistic block that holds numbers and stats of reviews for a certain display locale (the same structure as the one we're describing right now, except that it won't have any stats distributed by locales). There are recursive appearances of this XML element.

Type: Complex Object (described in this section)

Count

Number of reviews with a certain quality, tag, or rating (depending on location of a Count XML element).

Type: Int (4-byte Integer)

QAStatistics

A block that holds stats information about all questions and answers of a user.

Type: Complex Object (described in this section)

ReviewCommentStatistics

A block that holds stats information about all review comments of a user.

Type: Complex Object (described in this section)

StoryCommentStatistics

A block that holds stats information about all story comments of a user.

Type: Complex Object (described in this section)

StoryStatistics

A block that holds stats information about all stories of a user.

Type: Complex Object (described in this section)

TotalQuestionsCount

Number of approved questions a certain user submitted.

Type: Int (4-byte Integer)

TotalAnswersCount

Number of approved answers submitted by a certain user.

Type: Int (4-byte Integer)

QuestionHelpfulVoteCount

Number of "Helpful" votes submitted for all user's approved questions.

Type: Int (4-byte Integer)

QuestionNotHelpfulVoteCount

Number of "Not Helpful" votes submitted for all user's approved questions.

Type: Int (4-byte Integer)

AnswerHelpfulVoteCount

Number of "Helpful" votes submitted for all user's approved answers.

Type: Int (4-byte Integer)

AnswerNotHelpfulVoteCount

Number of "Not Helpful" votes submitted for all user's approved answers.

Type: Int (4-byte Integer)

HelpfulVoteCount

Total number of "Helpful" votes submitted for all user's approved content of a certain type.

Type: Int (4-byte Integer)

NotHelpfulVoteCount

Total number of "Not Helpful" votes submitted for all user's approved content of a certain type.

Type: Int (4-byte Integer)

FeaturedQuestionsCount

Number of user's questions that were marked as "Featured" on the client's display.

Type: Int (4-byte Integer)

FeaturedAnswersCount

Number of user's answers that were marked as "Featured" on the client's display.

Type: Int (4-byte Integer)

FeaturedCommentCount

Number of user's comments that were marked as "Featured" on the client's display.

Type: Int (4-byte Integer)

FeaturedStoryCount

Number of user's stories that were marked as "Featured" on the client's display.

Type: Int (4-byte Integer)

BestAnswersCount

Number of user's answers that were marked as "Best" for a given question.

Type: Int (4-byte Integer)

FirstQuestionTime

Date and time of the first question submitted by a given user.

Type: Date (Timestamp)

LastQuestionTime

Date and time of the last question submitted by a given user.

Type: Date (Timestamp)

FirstAnswerTime

Date and time of the first question submitted by a given user.

Type: Date (Timestamp)

LastAnswerTime

Date and time of the last question submitted by a given user.

Type: Date (Timestamp)

LastQuestionAnswerDate

Date and time of the last question or answer submitted by a given user.

Type: Date (Timestamp)

FirstSubmissionTime

Date and time of the first submission of a certain content type performed by a given user.

Type: Date (Timestamp)

LastSubmissionTime

Date and time of the last submission of a certain content type performed by a given user.

Type: Date (Timestamp)

NumComments

Total number of approved comments that were submitted by a given reviewer.

Type: Int (4-byte integer)

NumStories

Total number of approved stories that were submitted by a given reviewer.

Type: Int (4-byte integer)

Below are details about attributes that apply to the above XML elements.

locale

Used in a set of locale-specific fields (elements) in the feed.

Type: String (varchar(25))

id

Identifier of a given object, such as content, subject, dimension, or tag, which is unique among other objects of a certain type.

Type: String (varchar(255))

displayType

Specifies the submission option chosen for a given rating dimension (options include SLIDER, RADIO or NORMAL). This is a display-related property only.

Type: Enum

selectedValueInDisplayEnabled

A boolean value that shows whether the selected value of the slider or radio should be shown in the display. This is a display-related property only.

Type: boolean

Example

<Product id="Product1234">
  ...

  <ReviewStatistics>

  <AverageOverallRating>4.5</AverageOverallRating>
  <OverallRatingRange>5</OverallRatingRange>
  <TotalReviewCount>4</TotalReviewCount>
  <RatingsOnlyReviewCount>1</RatingsOnlyReviewCount>
  <RecommendedCount>4</RecommendedCount>

  <AverageRatingValues>
  <AverageRatingValue id="EaseOfUse">
  <AverageRating>3.7</AverageRating>
  <RatingDimension id="EaseOfUse" displayType="NORMAL" selectedValueInDisplayEnabled="true">
  <ExternalId>EaseOfUse</ExternalId>
  <RatingRange>5</RatingRange>
  <Label>Ease of use</Label>
  <Label1>Ease of use</Label1>
  </RatingDimension>
  </AverageRatingValue>
  <AverageRatingValue id="Quality">
  <AverageRating>4.35</AverageRating>
  <RatingDimension id="Quality" displayType="SLIDER">
  <ExternalId>Quality</ExternalId>
  <RatingRange>5</RatingRange>
  <Label>Product Quality</Label>
  </RatingDimension>
  </AverageRatingValue>
  ...
  </AverageRatingValues>

  <RatingDistribution>
  <RatingDistributionItem>
  <RatingValue>5</RatingValue>
  <Count>3</Count>
  </RatingDistributionItem>
  <RatingDistributionItem>
  <RatingValue>3</RatingValue>
  <Count>1</Count>
  </RatingDistributionItem>
  ...
  </RatingDistribution>

  <TagDistribution>
  ...
  <TagDimension id="Pro">
  <ExternalId>Pro</ExternalId>
  <Label>Pros</Label>
  <TagDistributionItems>
  <TagDistributionItem>
  <Label>Nice sound</Label>
  <Count>5</Count>
  </TagDistributionItem>
  <TagDistributionItem>
  <Label>Relaxation</Label>
  <Count>3</Count>
  </TagDistributionItem>
  <TagDistributionItem>
  <Label>Entertaining Guests</Label>
  <Count>2</Count>
  </TagDistributionItem>
  <TagDistributionItem>
  <Label>Great production quality</Label>
  <Count>2</Count>
  </TagDistributionItem>
  <TagDistributionItem>
  <Label>Nothing</Label>
  <Count>1</Count>
  </TagDistributionItem>
  </TagDistributionItems>
  </TagDimension>
  ...
  </TagDistribution>

  <LocaleDistribution>
  <LocaleDistributionItem>
  <DisplayLocale>en_US</DisplayLocale>
  <ReviewStatistics>
  <AverageOverallRating> ... </AverageOverallRating>
  <OverallRatingRange> ... </OverallRatingRange>
  <TotalReviewCount> ... </TotalReviewCount>
  <RatingsOnlyReviewCount> ... </RatingsOnlyReviewCount>
  <RecommendedCount> ... </RecommendedCount>

  <AverageRatingValues>
  ...
  </AverageRatingValues>
  <RatingDistribution>
  ...
  </RatingDistribution>
  </ReviewStatistics>
  </LocaleDistributionItem>

  <LocaleDistributionItem>
  <DisplayLocale>de_DE</DisplayLocale>
  <ReviewStatistics>
  <AverageOverallRating>3.7</AverageOverallRating>
  <OverallRatingRange>5</OverallRatingRange>
  <TotalReviewCount>10</TotalReviewCount>
  <RatingsOnlyReviewCount>0</RatingsOnlyReviewCount>
  <RecommendedCount>7</RecommendedCount>
  <AverageRatingValues>
  ...
  </AverageRatingValues>
  <RatingDistribution>
  ...
  </RatingDistribution>
  </ReviewStatistics>
  </LocaleDistributionItem>

  ...
  </LocaleDistribution>

  </ReviewStatistics>

  ...
  </Product>

  <UserProfile id="something">
  ...

  <!-- This review statistics block is similar to the one in Product element. Check example above and description in a table below. -->
  <ReviewStatistics>
  <AverageOverallRating>2.0</AverageOverallRating>
  <OverallRatingRange>5</OverallRatingRange>
  <TotalReviewCount>1</TotalReviewCount>
  <RatingsOnlyReviewCount>0</RatingsOnlyReviewCount>
  <RecommendedCount>0</RecommendedCount>
  <NotRecommendedCount>1</NotRecommendedCount>
  <FeaturedReviewCount>0</FeaturedReviewCount>
  <HelpfulVoteCount>0</HelpfulVoteCount>
  <NotHelpfulVoteCount>1</NotHelpfulVoteCount>
  <FirstSubmissionTime>2010-12-28T17:10:32.000-06:00</FirstSubmissionTime>
  <LastSubmissionTime>2010-12-28T17:10:32.000-06:00</LastSubmissionTime>
  <AverageRatingValues/>
  </ReviewStatistics>

  <QAStatistics>
  <TotalQuestionsCount>3</TotalQuestionsCount>
  <TotalAnswersCount>6</TotalAnswersCount>
  <QuestionHelpfulVoteCount>26</QuestionHelpfulVoteCount>
  <QuestionNotHelpfulVoteCount>5</QuestionNotHelpfulVoteCount>
  <AnswerHelpfulVoteCount>145</AnswerHelpfulVoteCount>
  <AnswerNotHelpfulVoteCount>2</AnswerNotHelpfulVoteCount>
  <HelpfulVoteCount>178</HelpfulVoteCount>
  <FeaturedQuestionsCount>3</FeaturedQuestionsCount>
  <FeaturedAnswersCount>8</FeaturedAnswersCount>
  <BestAnswersCount>23</BestAnswersCount>
  <FirstQuestionTime>2011-11-27T21:00:09.000-06:00</FirstQuestionTime>
  <LastQuestionTime>2011-11-27T21:00:09.000-06:00</LastQuestionTime>
  <FirstAnswerTime>2009-11-18T13:10:38.000-06:00</FirstAnswerTime>
  <LastAnswerTime>2009-11-18T13:10:38.000-06:00</LastAnswerTime>
  <LastQuestionAnswerDate>2011-11-27T21:00:09.000-06:00</LastQuestionAnswerDate>
  </QAStatistics>

  <ReviewCommentStatistics>
  <NumComments>23</NumComments>
  <HelpfulVoteCount>16</HelpfulVoteCount>
  <NotHelpfulVoteCount>10</NotHelpfulVoteCount>
  <FeaturedCommentCount>12</FeaturedCommentCount>
  <FirstSubmissionTime>2011-11-27T21:00:09.000-06:00</FirstSubmissionTime>
  <LastSubmissionTime>2011-11-27T21:00:09.000-06:00</LastSubmissionTime>
  </ReviewCommentStatistics>

  <StoryStatistics>
  <NumStories>2</NumStories>
  <HelpfulVoteCount>52</HelpfulVoteCount>
  <NotHelpfulVoteCount>12</NotHelpfulVoteCount>
  <FeaturedStoryCount>2</FeaturedStoryCount>
  <FirstSubmissionTime>2011-11-27T21:00:09.000-06:00</FirstSubmissionTime>
  <LastSubmissionTime>2011-11-27T21:00:09.000-06:00</LastSubmissionTime>
  </StoryStatistics>

  <StoryCommentStatistics>
  <NumComments>6</NumComments>
  <HelpfulVoteCount>21</HelpfulVoteCount>
  <NotHelpfulVoteCount>0</NotHelpfulVoteCount>
  <FeaturedCommentCount>0</FeaturedCommentCount>
  <FirstSubmissionTime>2011-11-27T21:00:09.000-06:00</FirstSubmissionTime>
  <LastSubmissionTime>2011-11-27T21:00:09.000-06:00</LastSubmissionTime>
  </StoryCommentStatistics>

  ...
       </UserProfile>

Bazaarvoice provides the following content types:

Reviews
Stories
Questions
Answers
Comments

All of these collectables can be exported to a client in their standard client feed.

Click here for an example.

ExternalId

Identifier of a given object, such as content, subject, dimension, or tag, which is unique among other objects of such type.

Type: String (varchar(255))

DisplayName

Name of the reviewer that would be displayed on his or her content.

Type: String (varchar(255))

Anonymous

A boolean value that shows whether a given reviewer decided to stay anonymous. If true, most of the information and fields are not seen.

Type: boolean

HyperlinkingEnabled

Indicates if a reviewer's answers will automatically be parsed for hyperlinks.

Type: boolean

ContributorRank

The contributor rank that was assigned to a reviewer. Possible values: TOP_1, TOP_10, TOP_25, TOP_50, TOP_100, TOP_250, TOP_500, TOP_1000, NONE

Type: Enum

SubmissionTime

The time that a review was submitted into the Bazaarvoice CMS.

Type: Date (Timestamp)

DisplayLocale

Holds the locale from which a review was submitted.

Type: String (varchar(25))

ModerationStatus

Holds information about the current status of a reviewer. Basically, this field can say whether a reviewer is waiting for some action from moderators, CMS, or is approved or rejected. Possible values: NONE, SUBMITTED, APPROVED, HOLD, PENDING, REJECTED, REMOVEDBYCLIENT, REMOVEDTEST, AUTOMATEDHOLD, EXPIRED

Type: Enum

Location

Holds information about the location of a user.

Type: String (varchar(255))

LastPublishTime

The time that a review was moderated and published using the CMS.

Type: Date (Timestamp)

Avatar

Reference to a user's avatars in different sizes. More details.

Type: Complex Object (sequence of Photo elements)

ReviewStatistics

Holds stats information about all ratings and reviews of a user. More details.

Type: Complex Object (description of its fields is provided in this doc)

QAStatistics

Holds stats information about all questions and answers of a user. More details.

Type: Complex Object (description of its fields is provided in this doc)

ReviewCommentStatistics

Holds stats information about all review comments of a user. More details.

Type: Complex Object (description of its fields is provided in this doc)

StoryStatistics

Holds stats information about all stories of a user. More details.

Type: Complex Object (description of its fields is provided in this doc)

StoryCommentStatistics

Holds stats information about all story comments of a user. More details.

Type: Complex Object (description of its fields is provided in this doc)

Badges

Contains a list of badges applied to a reviewer. More details.

Type: Complex Object (sequence of Badge elements)

AdditionalFields

Contains a list of additional (non-default) fields a reviewer record might have. More details.

Type: Complex Object (sequence of AdditionalField elements)

ContextDataValues

Contains multiple context data values chosen by a reviewer (such as information about age, habits, or experience). More details.

Type: Complex Object (sequence of ContextDataValue elements)

RatingValues

Contains a list of secondary rating stats (ratings chosen by the author for different dimensions or qualities). More details.

Type: Complex Object (sequence of RatingValue elements)

Photos

A set of photo references with some captions. More details.

Type: Complex Object (sequence of Photo elements)

Videos

A set of video references with some captions. More details.

Type: Complex Object (sequence of Video elements)

Example

<UserProfile id="5dd667303d40625232cb5d5aaa409247">
  <ExternalId>5dd667303d40625232cb5d5aaa409247</ExternalId>
  <DisplayName>Doc Brown</DisplayName>
  <Anonymous>false</Anonymous>
  <HyperlinkingEnabled>false</HyperlinkingEnabled>
  <ContributorRank>TOP_25</ContributorRank>
  <SubmissionTime>2016-01-25T16:55:31.000-06:00</SubmissionTime>
  <DisplayLocale>en_US</DisplayLocale>
  <ModerationStatus>APPROVED</ModerationStatus>
  <Location>East Coast</Location>
  <LastPublishTime>2016-01-25T19:30:38.000-06:00</LastPublishTime>

  <!-- Below elements are described in other sections of this doc. See references in a table below. -->

  <Avatar id="466578" photo="true">
  ...
  </Avatar>

  <ReviewStatistics>
  ...
  </ReviewStatistics>

  <QAStatistics>
  ...
  </QAStatistics>  

  <ReviewCommentStatistics>
  ...
  </ReviewCommentStatistics>

  <StoryStatistics>
  ...
  </StoryStatistics>

  <StoryCommentStatistics>
  ...
  </StoryCommentStatistics>

  <Badges>
  ...
  </Badges>

  <RatingValues>
  ...
  </RatingValues>

  <ContextDataValues>
  ...
  </ContextDataValues>

  <AdditionalFields>
  ...
  </AdditionalFields>

  <Photos>
  ...
  </Photos>

  <Videos>
  ...
  </Videos>

       </UserProfile>

Example standard client feed

The following example is a simple standard client feed that includes reviews for two products:

<?xml version="1.0" encoding="UTF-8"?>
<Feed xmlns="http://www.bazaarvoice.com/xs/PRR/StandardClientFeed/14.7" name="client_name" extractDate="2016-10-29T00:00:00.000Z">
   <Product disabled="false" removed="true" id="01">
      <Reviews>
   <Review id="59837722">
      <UserProfileReference id="6027">
         <Anonymous>false</Anonymous>
         <DisplayName>Bill Bailey</DisplayName>
         <ExternalId>6027</ExternalId>
         <HyperlinkingEnabled>false</HyperlinkingEnabled>
      </UserProfileReference>
      <ContentCodes>IMP STP</ContentCodes>
      <DisplayLocale>en_US</DisplayLocale>
      <Featured>false</Featured>
      <FirstPublishTime>2016-02-02T16:26:57.000-06:00</FirstPublishTime>
      <LastModificationTime>2016-10-26T11:10:43.375-05:00</LastModificationTime>
      <LastPublishTime>2016-02-02T16:26:57.000-06:00</LastPublishTime>
      <ModerationStatus>APPROVED</ModerationStatus>
      <NumComments>0</NumComments>
      <NumFeedbacks>0</NumFeedbacks>
      <NumNegativeFeedbacks>0</NumNegativeFeedbacks>
      <NumPositiveFeedbacks>0</NumPositiveFeedbacks>
      <ProductReviewsDeepLinkedUrl>http://c1.ugc.bazaarvoice.com/16835/01/review/59837722/redirect.htm</ProductReviewsDeepLinkedUrl>
      <ProductReviewsUrl>http://c1.ugc.bazaarvoice.com/16835/01/reviews.htm?reviewID=59837722</ProductReviewsUrl>
      <Rating>5</Rating>
      <RatingRange>5</RatingRange>
      <RatingsOnly>false</RatingsOnly>
      <ReviewText>Love these speakers, and the outdoor , perfect with the 120 watt or 240 watt mixer amps, I was totally blown away with 70 volt sound quality.</ReviewText>
      <ReviewerNickname>Bill Bailey</ReviewerNickname>
      <SendEmailAlertWhenCommented>false</SendEmailAlertWhenCommented>
      <SendEmailAlertWhenPublished>false</SendEmailAlertWhenPublished>
      <Source>
         <Name>snapav</Name>
         <ExternalContentId>10001</ExternalContentId>
      </Source>
      <SubmissionTime>2016-02-02T16:26:57.000-06:00</SubmissionTime>
      <Title>AWESOME</Title>
      <Videos/>
   </Review>
   <Review id="59837721">
      <UserProfileReference id="202752">
         <Anonymous>false</Anonymous>
         <DisplayName>George Tsougarakis</DisplayName>
         <ExternalId>202752</ExternalId>
         <HyperlinkingEnabled>false</HyperlinkingEnabled>
      </UserProfileReference>
      <ContentCodes>IMP STP</ContentCodes>
      <DisplayLocale>en_US</DisplayLocale>
      <Featured>false</Featured>
      <FirstPublishTime>2016-02-02T16:26:57.000-06:00</FirstPublishTime>
      <LastModificationTime>2016-10-26T11:10:47.584-05:00</LastModificationTime>
      <LastPublishTime>2016-02-02T16:26:57.000-06:00</LastPublishTime>
      <ModerationStatus>APPROVED</ModerationStatus>
      <NumComments>0</NumComments>
      <NumFeedbacks>0</NumFeedbacks>
      <NumNegativeFeedbacks>0</NumNegativeFeedbacks>
      <NumPositiveFeedbacks>0</NumPositiveFeedbacks>
      <ProductReviewsDeepLinkedUrl>http://c1.ugc.bazaarvoice.com/16835/01/review/59837721/redirect.htm</ProductReviewsDeepLinkedUrl>
      <ProductReviewsUrl>http://c1.ugc.bazaarvoice.com/16835/01/reviews.htm?reviewID=59837721</ProductReviewsUrl>
      <Rating>5</Rating>
      <RatingRange>5</RatingRange>
      <RatingsOnly>false</RatingsOnly>
      <ReviewText>I have looked all over the internet - YouTube, Google videos and manufacturer websites for speaker wiring details and instructions. NOTHING! SnapAV has supplied all our needs for not only hardware, but a clear instruction on how to do it and troubleshooting the system to determine the best material for the job. This video is the best tutorial to understand wiring audio in a corporate setting! Thanks guys! SkyTouch Solutions skytouch.org
      </ReviewText>
      <ReviewerNickname>George Tsougarakis</ReviewerNickname>
      <SendEmailAlertWhenCommented>false</SendEmailAlertWhenCommented>
      <SendEmailAlertWhenPublished>false</SendEmailAlertWhenPublished>
      <Source>
         <Name>snapav</Name>
         <ExternalContentId>10000</ExternalContentId>
      </Source>
      <SubmissionTime>2016-02-02T16:26:57.000-06:00</SubmissionTime>
      <Title>AWESOME, again I must say, AWESOME</Title>
      <Videos/>
   </Review>
      </Reviews>
      <ExternalId>01</ExternalId>
      <Source>snapav</Source>
      <NativeReviewStatistics>
   <AverageOverallRating>5.0</AverageOverallRating>
   <NotRecommendedCount>0</NotRecommendedCount>
   <OverallRatingRange>5</OverallRatingRange>
   <RatingsOnlyReviewCount>0</RatingsOnlyReviewCount>
   <RecommendedCount>0</RecommendedCount>
   <TotalReviewCount>2</TotalReviewCount>
   <AverageRatingValues/>
   <RatingDistribution>
      <RatingDistributionItem>
         <RatingValue>5</RatingValue>
         <Count>2</Count>
      </RatingDistributionItem>
   </RatingDistribution>
      </NativeReviewStatistics>
      <NumAnswers>0</NumAnswers>
      <NumNativeAnswers>0</NumNativeAnswers>
      <NumNativeQuestions>0</NumNativeQuestions>
      <NumQuestions>0</NumQuestions>
      <NumReviews>2</NumReviews>
      <NumStories>0</NumStories>
      <ReviewStatistics>
   <AverageOverallRating>5.0</AverageOverallRating>
   <NotRecommendedCount>0</NotRecommendedCount>
   <OverallRatingRange>5</OverallRatingRange>
   <RatingsOnlyReviewCount>0</RatingsOnlyReviewCount>
   <RecommendedCount>0</RecommendedCount>
   <TotalReviewCount>2</TotalReviewCount>
   <AverageRatingValues/>
   <RatingDistribution>
      <RatingDistributionItem>
         <RatingValue>5</RatingValue>
         <Count>2</Count>
      </RatingDistributionItem>
   </RatingDistribution>
      </ReviewStatistics>
      <CategoryItems>
   <CategoryItem id="BV_MISCELLANEOUS_CATEGORY">
      <ExternalId>BV_MISCELLANEOUS_CATEGORY</ExternalId>
      <CategoryName>Miscellaneous</CategoryName>
      <CategoryId>1267712666</CategoryId>
   </CategoryItem>
      </CategoryItems>
      <UPCs>
   <UPC>635414671845</UPC>
      </UPCs>
      <EANs>
   <EAN>1234567891012</EAN>
      </EANs>   
   </Product>
   <Product disabled="false" removed="false" id="1529-A">
      <Reviews>
   <Review id="74851088">
      <UserProfileReference id="195050">
         <Anonymous>false</Anonymous>
         <DisplayName>Pete Sokol</DisplayName>
         <ExternalId>195050</ExternalId>
         <HyperlinkingEnabled>false</HyperlinkingEnabled>
      </UserProfileReference>
      <ContentCodes>IMP STP MMA HMP</ContentCodes>
      <DisplayLocale>en_US</DisplayLocale>
      <Featured>false</Featured>
      <FirstPublishTime>2016-10-26T17:15:04.000-05:00</FirstPublishTime>
      <LastModificationTime>2016-10-26T17:15:07.236-05:00</LastModificationTime>
      <LastPublishTime>2016-10-26T17:15:04.000-05:00</LastPublishTime>
      <ModerationStatus>APPROVED</ModerationStatus>
      <NumComments>0</NumComments>
      <NumFeedbacks>0</NumFeedbacks>
      <NumNegativeFeedbacks>0</NumNegativeFeedbacks>
      <NumPositiveFeedbacks>0</NumPositiveFeedbacks>
      <ProductReviewsDeepLinkedUrl>http://c1.ugc.bazaarvoice.com/16835/1529-A/review/74851088/redirect.htm</ProductReviewsDeepLinkedUrl>
      <ProductReviewsUrl>http://c1.ugc.bazaarvoice.com/16835/1529-A/reviews.htm?reviewID=74851088</ProductReviewsUrl>
      <Rating>4</Rating>
      <RatingRange>5</RatingRange>
      <RatingsOnly>false</RatingsOnly>
      <ReviewText>Not sure if the bag was redesigned or if the other poster just stuffed it too full... I haven't had any complaints with the plastic multi compartment tray, it holds all the little parts that I need with room for even some rarely used parts. My helper asked me the other day where I got the bag and I believe he will be ordering one soon.</ReviewText>
      <ReviewerNickname>Pete Sokol</ReviewerNickname>
      <SendEmailAlertWhenCommented>false</SendEmailAlertWhenCommented>
      <SendEmailAlertWhenPublished>false</SendEmailAlertWhenPublished>
      <Source>
         <Name>snapav</Name>
         <ExternalContentId>10200</ExternalContentId>
      </Source>
      <SubmissionTime>2016-10-25T18:00:16.000-05:00</SubmissionTime>
      <Title>Great bag</Title>
      <Videos/>
   </Review>
      </Reviews>
      <ImageUrl>http://www.snapav.com/wcsstore/ExtendedSitesCatalogAssetStore/attachmenimages/Tools/fullsize/1529-1B.jpg</ImageUrl>
      <Name>CLC ToolWorks Center Tray Tool Bag</Name>
      <ExternalId>1529-A</ExternalId>
      <Description>CLC ToolWorks Center Tray Tool Bag</Description>
      <Source>snapav</Source>
      <ProductPageUrl>http://www.snapav.com/shop/en/snapav/clc-toolworks-center-tray-tool-bag</ProductPageUrl>
      <NativeReviewStatistics>
   <AverageOverallRating>4.0</AverageOverallRating>
   <NotRecommendedCount>0</NotRecommendedCount>
   <OverallRatingRange>5</OverallRatingRange>
   <RatingsOnlyReviewCount>0</RatingsOnlyReviewCount>
   <RecommendedCount>0</RecommendedCount>
   <TotalReviewCount>1</TotalReviewCount>
   <AverageRatingValues/>
   <RatingDistribution>
      <RatingDistributionItem>
         <RatingValue>4</RatingValue>
         <Count>1</Count>
      </RatingDistributionItem>
   </RatingDistribution>
      </NativeReviewStatistics>
      <NumAnswers>0</NumAnswers>
      <NumNativeAnswers>0</NumNativeAnswers>
      <NumNativeQuestions>0</NumNativeQuestions>
      <NumQuestions>0</NumQuestions>
      <NumReviews>1</NumReviews>
      <NumStories>0</NumStories>
      <ProductReviewsUrl>http://c1.ugc.bazaarvoice.com/16835/1529-A/reviews.htm</ProductReviewsUrl>
      <ReviewStatistics>
   <AverageOverallRating>4.0</AverageOverallRating>
   <NotRecommendedCount>0</NotRecommendedCount>
   <OverallRatingRange>5</OverallRatingRange>
   <RatingsOnlyReviewCount>0</RatingsOnlyReviewCount>
   <RecommendedCount>0</RecommendedCount>
   <TotalReviewCount>1</TotalReviewCount>
   <AverageRatingValues/>
   <RatingDistribution>
      <RatingDistributionItem>
         <RatingValue>4</RatingValue>
         <Count>1</Count>
      </RatingDistributionItem>
   </RatingDistribution>
      </ReviewStatistics>
      <CategoryItems>
   <CategoryItem id="BulkWire_Gear">
      <ExternalId>BulkWire_Gear</ExternalId>
      <CategoryName>Gear</CategoryName>
      <CategoryId>738161687</CategoryId>
   </CategoryItem>
   <CategoryItem id="SAV_Tools_Hardware">
      <ExternalId>SAV_Tools_Hardware</ExternalId>
      <CategoryName>Tools & Hardware</CategoryName>
      <CategoryId>785905309</CategoryId>
   </CategoryItem>
      </CategoryItems>
      <UPCs>
   <UPC>635414671845</UPC>
      </UPCs>
      <EANs>
   <EAN>1234567891012</EAN>
      </EANs>
      <ManufacturerPartNumbers>
   <ManufacturerPartNumber>1529-A</ManufacturerPartNumber>
      </ManufacturerPartNumbers>
   </Product>
</Feed>

Ratings-only export feed

A ratings-only export feed is a daily, XML-based file that is exported from Bazaarvoice and contains product-specific, ratings-related content including values such as:

Product IDs
Number of reviews
- Total number of reviews
- Number of reviews that feature only ratings
Number of reviewers who would recommend the product
Average overall ratings
Maximum rating values

Data from a ratings-only export feed is useful for completing the following tasks:

Enabling star ratings on category pages of your website
Improving site search and navigation
Providing snapshots, averages, and other values that assist with sorting

Note: Your critical processes and product detail pages (PDP) should not rely on export feeds. While Bazaarvoice tries to consistently generate these feeds, server loads and other variables can delay the export. Only use export feeds for non-critical processes so that a delayed feed update does not critically impact any of your systems, processes, PDPs, or services. In addition, do not use export feeds for display purposes. Instead, use inline ratings to produce small display elements, such as summary stars.

The following values represent the default configuration for a ratings-only feed:

Frequency – Daily
History – Full
Format – XML
Compression – GZIP
Delivery location – Bazaarvoice SFTP Server
Content type - Reviews or Questions/Answers
Moderation Status – Approved
Inactive / Disabled – Does not include inactive products

Retrieve a ratings-only export feed

Retrieve your ratings-only export feeds on a recurring basis from the SFTP location where they are stored after Bazaarvoice generates them. Download and process this feed on a daily basis to update the areas of your website that use the information. Supply a public SSH key if you want to automate this process by using SSH entry without a password.

Download the feed file from the /feeds directory on the Bazaarvoice SFTP location:

If your data is hosted in the US, use the following URLs:
- Staging server—sftp-stg.bazaarvoice.com
- Production server—sftp.bazaarvoice.com
If your data is hosted in Europe, use the following URLs:
- Staging server—sftp7-stg.bazaarvoice.com
- Production server—sftp7.bazaarvoice.com

Be sure to connect to SFTP using port 22. If you do not know your SFTP credentials or where your data is hosted, contact Bazaarvoice Client Care .

XML schema and example

The XML schema for your ratings-only export feed is based on the syndication feed schema, which resides at the following location:

_http://www.bazaarvoice.com/xs/PRR/SyndicationFeed/_

where __ is the appropriate Bazaarvoice release number. For example, the XML schema for the syndication feed that is associated with version 14.7 resides at the following location:

http://www.bazaarvoice.com/xs/PRR/SyndicationFeed/14.7

Here is a simple example of a ratings-only export feed:

<?xml version="1.0" encoding="UTF-8"?>
<Feed xmlns="http://www.bazaarvoice.com/xs/PRR/SyndicationFeed/14.7" name="client_name" extractDate="2016-11-01T00:00:00.000Z">
   <Product removed="false" id="AN-100-AP">
      <ImageUrl>http://www.snapav.com/wcsstore/ExtendedSitesCatalogAssetStore/attachmenimages/Networking/fullsize/AN-100-AP-I-N-F1.jpg</ImageUrl>
      <Name>Araknis NetworksÂ® 100 Series Indoor Wireless Access Point</Name>
      <ExternalId>AN-100-AP</ExternalId>
      <Description>Araknis NetworksÂ® 100 Series Indoor Wireless Access Point</Description>
      <Brand>
         <ExternalId>BEBE</ExternalId>
         <Name>BEBE</Name>
         <Attributes>
            <Attribute id="NAME">
               <Value>BEBE</Value>
            </Attribute>
         </Attributes>
      </Brand>
      <Source>snapav</Source>
      <ProductPageUrl>http://www.snapav.com/shop/en/snapav/araknis-networks-100-series-indoor-wireless-access-point-an-100-ap</ProductPageUrl>
      <NativeReviewStatistics>
   <AverageOverallRating>5.0</AverageOverallRating>
   <OverallRatingRange>5</OverallRatingRange>
   <RatingsOnlyReviewCount>0</RatingsOnlyReviewCount>
   <RecommendedCount>1</RecommendedCount>
   <TotalReviewCount>1</TotalReviewCount>
   <AverageRatingValues>
      <AverageRatingValue id="Quality">
         <AverageRating>5.0</AverageRating>
         <RatingDimension displayType="NORMAL" selectedValueInDisplayEnabled="false" id="Quality">
      <ExternalId>Quality</ExternalId>
      <Label>Performance</Label>
      <Label1>Performance</Label1>
      <RatingRange>5</RatingRange>
         </RatingDimension>
      </AverageRatingValue>
      <AverageRatingValue id="Value">
         <AverageRating>2.0</AverageRating>
         <RatingDimension displayType="NORMAL" selectedValueInDisplayEnabled="false" id="Value">
      <ExternalId>Value</ExternalId>
      <Label>Value</Label>
      <Label1>Value</Label1>
      <RatingRange>5</RatingRange>
         </RatingDimension>
      </AverageRatingValue>
      <AverageRatingValue id="EaseOfInstallation">
         <AverageRating>2.0</AverageRating>
         <RatingDimension displayType="NORMAL" selectedValueInDisplayEnabled="false" id="EaseOfInstallation">
      <ExternalId>EaseOfInstallation</ExternalId>
      <Label>Ease of Installation or Use</Label>
      <Label1>Ease of Installation or Use</Label1>
      <RatingRange>5</RatingRange>
         </RatingDimension>
      </AverageRatingValue>
   </AverageRatingValues>
   <RatingDistribution>
      <RatingDistributionItem>
         <RatingValue>5</RatingValue>
         <Count>1</Count>
      </RatingDistributionItem>
   </RatingDistribution>
      </NativeReviewStatistics>
      <NumAnswers>0</NumAnswers>
      <NumNativeAnswers>0</NumNativeAnswers>
      <NumNativeQuestions>0</NumNativeQuestions>
      <NumQuestions>0</NumQuestions>
      <NumReviews>1</NumReviews>
      <ProductReviewsUrl>http://c1.ugc.bazaarvoice.com/16835/AN-100-AP/reviews.htm</ProductReviewsUrl>
      <ReviewStatistics>
   <AverageOverallRating>5.0</AverageOverallRating>
   <OverallRatingRange>5</OverallRatingRange>
   <RatingsOnlyReviewCount>0</RatingsOnlyReviewCount>
   <RecommendedCount>1</RecommendedCount>
   <TotalReviewCount>1</TotalReviewCount>
   <AverageRatingValues>
      <AverageRatingValue id="Quality">
         <AverageRating>5.0</AverageRating>
         <RatingDimension displayType="NORMAL" selectedValueInDisplayEnabled="false" id="Quality">
      <ExternalId>Quality</ExternalId>
      <Label>Performance</Label>
      <Label1>Performance</Label1>
      <RatingRange>5</RatingRange>
         </RatingDimension>
      </AverageRatingValue>
      <AverageRatingValue id="Value">
         <AverageRating>2.0</AverageRating>
         <RatingDimension displayType="NORMAL" selectedValueInDisplayEnabled="false" id="Value">
      <ExternalId>Value</ExternalId>
      <Label>Value</Label>
      <Label1>Value</Label1>
      <RatingRange>5</RatingRange>
         </RatingDimension>
      </AverageRatingValue>
      <AverageRatingValue id="EaseOfInstallation">
         <AverageRating>2.0</AverageRating>
         <RatingDimension displayType="NORMAL" selectedValueInDisplayEnabled="false" id="EaseOfInstallation">
      <ExternalId>EaseOfInstallation</ExternalId>
      <Label>Ease of Installation or Use</Label>
      <Label1>Ease of Installation or Use</Label1>
      <RatingRange>5</RatingRange>
         </RatingDimension>
      </AverageRatingValue>
   </AverageRatingValues>
   <RatingDistribution>
      <RatingDistributionItem>
         <RatingValue>5</RatingValue>
         <Count>1</Count>
      </RatingDistributionItem>
   </RatingDistribution>
      </ReviewStatistics>
      <CategoryItems>
   <CategoryItem id="OvrC_Networking">
      <ExternalId>OvrC_Networking</ExternalId>
      <CategoryName>Networking</CategoryName>
      <CategoryId>1409876133</CategoryId>
   </CategoryItem>
   <CategoryItem id="SAV_OvrC">
      <ExternalId>SAV_OvrC</ExternalId>
      <CategoryName>OvrC</CategoryName>
      <CategoryId>1265121169</CategoryId>
   </CategoryItem>
      </CategoryItems>
      <ManufacturerPartNumbers>
   <ManufacturerPartNumber>AN-100-AP</ManufacturerPartNumber>
      </ManufacturerPartNumbers>
   </Product>
   <Product removed="false" id="WPS-PS9-24VAC">
      <ImageUrl>http://www.snapav.com/wcsstore/ExtendedSitesCatalogAssetStore/attachmenimages/Surveillance/fullsize/WPS-PS9-24VAC-12A-1B.jpg</ImageUrl>
      <Name>Wirepathâ„¢ Surveillance 24V AC Power Supply with PTC Fuses - 9 Output</Name>
      <ExternalId>WPS-PS9-24VAC</ExternalId>
      <Description>Wirepathâ„¢ Surveillance 24V AC Power Supply with PTC Fuses - 9 Output</Description>
      <Brand>
   <ExternalId>BEBE</ExternalId>
   <Name>BEBE</Name>
   <Attributes>
      <Attribute id="NAME">
         <Value>BEBE</Value>
      </Attribute>
   </Attributes>
      </Brand>
      <Source>snapav</Source>
      <ProductPageUrl>http://www.snapav.com/shop/en/snapav/wirepath-trade%3B-surveillance--24v-ac-power-supply-with-ptc-fuses---9-output</ProductPageUrl>
      <NativeReviewStatistics>
   <AverageOverallRating>3.0</AverageOverallRating>
   <OverallRatingRange>5</OverallRatingRange>
   <RatingsOnlyReviewCount>0</RatingsOnlyReviewCount>
   <RecommendedCount>0</RecommendedCount>
   <TotalReviewCount>1</TotalReviewCount>
   <AverageRatingValues/>
   <RatingDistribution>
      <RatingDistributionItem>
         <RatingValue>3</RatingValue>
         <Count>1</Count>
      </RatingDistributionItem>
   </RatingDistribution>
      </NativeReviewStatistics>
      <NumAnswers>0</NumAnswers>
      <NumNativeAnswers>0</NumNativeAnswers>
      <NumNativeQuestions>0</NumNativeQuestions>
      <NumQuestions>0</NumQuestions>
      <NumReviews>1</NumReviews>
      <ProductReviewsUrl>http://c1.ugc.bazaarvoice.com/16835/WPS-PS9-24VAC/reviews.htm</ProductReviewsUrl>
      <ReviewStatistics>
   <AverageOverallRating>3.0</AverageOverallRating>
   <OverallRatingRange>5</OverallRatingRange>
   <RatingsOnlyReviewCount>0</RatingsOnlyReviewCount>
   <RecommendedCount>0</RecommendedCount>
   <TotalReviewCount>1</TotalReviewCount>
   <AverageRatingValues/>
   <RatingDistribution>
      <RatingDistributionItem>
      <RatingValue>3</RatingValue>
      <Count>1</Count>
      </RatingDistributionItem>
   </RatingDistribution>
      </ReviewStatistics>
      <CategoryItems>
   <CategoryItem id="Surveillance_Power">
      <ExternalId>Surveillance_Power</ExternalId>
      <CategoryName>Power Supplies</CategoryName>
      <CategoryId>1838102495</CategoryId>
   </CategoryItem>
   <CategoryItem id="SAV_Surveillance">
      <ExternalId>SAV_Surveillance</ExternalId>
      <CategoryName>Surveillance</CategoryName>
      <CategoryId>1848637904</CategoryId>
   </CategoryItem>
      </CategoryItems>
      <ManufacturerPartNumbers>
   <ManufacturerPartNumber>WPS-PS9-24VAC</ManufacturerPartNumber>
      </ManufacturerPartNumbers>
   </Product>
</Feed>

Displayable Content Export (DCE)

For performance, flexibility, or security reasons, your company might need to limit dependencies on third-party services that power your websites. The Bazaarvoice Displayable Content Export provides a way to store consumer-generated content (CGC) locally and display the content without calling the Bazaarvoice Conversations display infrastructure.

The DCE is designed to be consumed in bulk periodically, and the CGC is intended for public display on websites and other applications. Do not use the DCE with internal applications, such as CRM systems or analytics dashboards, because it does not contain all content relevant to those applications. You can obtain the DCE through the use of an HTTPS interface, enabling the request and transfer the content files.

Benefits of the DCE

The DCE offers the following benefits:

A service optimized for downloading displayable content in bulk
A single source of displayable native and syndicated CGC from the Bazaarvoice network, which does not include personally identifiable information (PII)
Independence from the Bazaarvoice real-time display (API and hosted display)
Easy identification of configurable elements, such as ratings dimensions
Data normalization to facilitate transmission and import into a relational database

The DCE comprises normalized content, including native content and syndicated content, configuration data, and product data. The DCE does not include the following content:

Pending CGC
Rejected CGC
Approved CGC that was not syndicated due to other reasons (such as content codes)

How to use the DCE

To obtain and import the DCE, you must use the DCE HTTPS interface to securely request and transfer the manifest and content files. The DCE provides content in a machine-readable format (JSON), which you will then use in an application that you must build, host, and maintain. Therefore, your team should have the following proficiencies:

Web application development
Client/server interaction based on the HTTPS protocol
The ability to process JSON
Data storage, retrieval, and manipulation

Workflow

The following diagram illustrates the contents of the DCE and how to import and display the content:

Native and syndicated content is aggregated and normalized to create the DCE. A manifest file is also created and provides a map of the data and includes a URL for each file in the DCE.

To import and display CGC included in the DCE, you must perform these steps:

Request the manifest file.
Request the content files that are listed in the manifest, which contain CGC, configuration data, and product data.
Import the CGC, configuration, and product data into your database.
Assemble the data relevant to the product that is displayed and render the CGC on your website or application.

Refer to the Bazaarvoice Developer site for complete information and instructions about the HTTPS interface.

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Content exports

Standard client feed

Enable and schedule standard client feeds

Structure of standard client feeds

Example standard client feed

Ratings-only export feed

Retrieve a ratings-only export feed

XML schema and example

Displayable Content Export (DCE)

Benefits of the DCE

How to use the DCE

Workflow