Mark a product as shipped to trigger the first Review Reminder email to be sent to the member who is receiving the product. If a product is unavailable and cannot be shipped, mark it as won’t ship.

Note: Email timings are defined when you schedule the campaign. Members receive the Review Reminder email following the configured number of days after you mark a product as shipped. You cannot change this schedule once the campaign has started.

Mark products as shipped

  1. From the Campaign Name column, select the campaign.
  2. Click the Product Fulfillment tab.
  3. Select all products that have shipped by clicking the check boxes on the right side of each row.
  4. Click Mark As Shipped above the table on the page.

Mark products as won’t ship

Mark a product as won’t ship if the product order cannot be fulfilled.

Note: There are no warning or confirmation dialogs when performing this action.
  1. From the Campaign Name column, select the campaign.
  2. Click the Product Fulfillment tab.
  3. Select all products that cannot be shipped by clicking the check boxes on the right side of each row.
  4. Click Mark as Won’t Ship above the table on the page.
  5. The view returns to the Overall Stats page. This means that the product has been successfully marked as won’t ship. Click Product Fulfillment and check that the Shipped column is set to Won’t Ship.

If circumstances change and the product ships at a later date, select the check box on the right side of the product’s row, and click Mark as Shipped. The Shipped column will display the date.