If you added a product with a temporary ID to the portal, you can migrate that product and its reviews to its ID that is now included in the Conversations product feed.

Complete the following steps to migrate a product:

  1. Click Products at the top of the portal and then click Migrate Products.
  2. In the Migrate from this Product ID field, type the ID that was specified when the product was added to the portal (in the SKU/Product ID field).
  3. In the Migrate to this Product ID field, type the ID that is specified for the product in the product feed (its ExternalID).
  4. Click Migrate.